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The COVID-19 pandemic struck just as the lounge opened, and due to local health code precautions, the lounge space itself was shuttered and only a to-go meal service was offered to eligible cardmembers. IHG Rewards Premier Business Credit Card Review: Worth Will Americans New York To Doha Route Survive? Read our master guide to Amex Centurion Lounges: where to find them, how to get in, and what you'll get inside! document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); This review is so unlike my experience in this lounge around noon. No - not correct. Cardmembers could visit the lounge, but only for takeaway food and drinks due to the local COVID-19 restrictions. The Centurion Lounge at Los Angeles International Airport is temporarily closed due to building repairs. American Express The Centurion Lounge LAX design. And Amex is building brand new lounges in Newark (EWR), Atlanta (ATL), and Washington, D.C.-Reagan (DCA). Amex is finally reopening the Centurion Lounge in Los Angeles, This post contains references to products from one or more of our advertisers. This Report contains the recommendation by LAWA management to the Board in allowing AMEX to temporarily have the space at level 6 given the fact that AMEX still timely paid the sponsorship fee. The Centurion Lounge at Los Angeles International Airport has been closed due to building repairs which began in June of last year. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. After a saga of more than two years, American Express is finally ready to reopen the (blue) doors to its flagship West Coast Centurion Lounge. Per an April 14, 2022, filing with the airport, apparently there was an issue with the HVAC that allowed jet fumes to seep into the lounge: American Express Travel Related Services, Inc. was forced to close its lounge in June of 2021 due to an issue with their Heating, Ventilation and Air Conditioning (HVAC) system that was allowing jet fumes into the lounge. This lounge is open daily from 6AM until 2:30PM, and features grab-and-go food, pre-packaged food, and non-alcoholic beverages. I kind of appreciated this, given the lack of natural light in the lounge otherwise. First look: The brand-new Amex Centurion Lounge at LAX - The Points Guy Very disappointing. To fix the issue, AMEX, at its sole cost, is replacing the HVAC system. You'll still be able to enter with a Platinum. This is all due to issues with the HVAC system that are causing jet fumes to enter the lounge. The lounge remained closed as the calendar flipped to 2022 and stayed that way . No self-respecting Venetian would be caught dead with that mess. This is extremely disappointing for those travelers who were looking forward to using the Centurion out of LAX Tom Bradley Terminal for international departures. NOW LIVE: Marriott Homes & Villas 40,000 Bonus Points Per Stay May 1 September 9, 2023 (Book May 1 3), SAS Plus No Longer Comes With Complimentary WiFi, Airfare of the Day -Business Class- UNITED Los Angeles to Geneva from $2,320. Amex representatives promised that the facility would be reopening in "late 2021" which obviously didn't happen. If you can connect from Terminal 4, then T3 also should connect to Tom Bradley because T3 and T4 are in the same building facing north and south. You can access American Express page for the LAX Centurion Lounge here. Ouch. Any updates on LAX Centurion Lounge? : r/amex - Reddit Because there were apparently issues with jet fumes in the lounge, which required some major work to be done. The Amex lounges are small, that's my foremost complaint, they get crowded quickly and feel cramped. This project will require the Centurion Lounge to be closed for As for the repairs, AMEX is likely paying for it because it likely wanted its own general contractor/crew to build out the location. It is not the bank advertisers responsibility to ensure all posts and/or questions are answered. Amex Centurion Lounges are superior to those operated by major airlines in the United States. Horrible lack of natural light, weird layout, absolutely rammed in the main section with only the hightop seats, uninspiring food for an evening meal. Cool." We had a reader question about the club in November and its really unbelievable that absolutely nothing has happened since: Reader Email: What Is Going On With The American Express Centurion Lounge @ LAX? It seems like an odd area to hold back for guests, since Id consider this to be the least private or calm area of the lounge. Very disappointed overall. Referencing my prior comment regarding a new approach to airline lounge design, I think Amex will need to rethink the look and feel of its lounges. After your visits, report back here. Its a bunch of people whining that Amex doesnt give me more of this benefit. The Amex-branded lounge in the Tom Bradley International Terminal at Los Angeles International Airport (LAX) will reopen at 6 a.m. local time on Wednesday, June 15, according to an Amex spokesperson. Membership Rewards (US) to Hilton Make the most of your travel with our free and daily newsletter with the latest hotel and airline news and promotions. pay the required Board -approved Terminals Building Rate for their existing Centurion Where is the American Express Centurion Lounge at LAX? Ive visited many airports in the last few months and most of them were pretty lively. This site does not include all credit card companies or all available credit card offers. When I visited the lounge, the full breakfast selection hadnt yet been put out, as the lounge only has cold options for the first 30 minutes. The recently reopened American Express Centurion Lounge is located in the Tom Bradley International Terminal at LAX. . You can find the current cocktail and wine list below. The Centurion Lounge at LAX is located in the Tom Bradley International Terminal, which is accessible by foot or bus from most other terminals if you are flying a non-international airline. Should You Buy Expensive Beverage Packages When Going On A Cruise? Please view our advertising policy page for more information. I worked at TBIT when it was renovated and reopened from 2013-2015. The Centurion Lounge at Los Angeles International Airport is still closed due to building repairs related to the HVAC system at the facility which began in June of last year due to jet fumes getting into the lounge. Yet 10 months after its closure for repairs, there's still no clear timeline for when travelers can expect to get in again. Not exactly an ideal breakfast. He writes travel and product reviews, deep dives into loyalty programs, news about the airline industry and more. I just looked at the plan on the link and indeed it is the former Etihad Lounge. I cant help but think of all the negative and entitled comments from people who, without any facts, accused AMEX of being cheap, complaining obnoxiously, that AMEX was trying to save money and just cheap for not opening the lounge. Most helpful comments ( as chosen by the OMAAT community ). JFK - Virgin Clubhouse is better Made an immediate u-turn and headed to the alliance lounge spaces. Reader Question: Hertz Presidents Circle Through The Amex Platinum Card, How To Apply The Benefits? Currently this lease is in place through September 30, 2022, so it sounds like Amex is aiming for an October reopening of the primary lounge. Its unclear what caused the lounge to suddenly close its doors in the first place but whats going on there right now is nothing but a bag of excuses from American Express. The LAX lounge closed in June 2021, but promises to reopen by early 2022 have came and gone. LAX - SkyClub is better Such a shame because the reception folks were so proactive and welcoming and the food and drink seemed passable (but not great). Amex Centurion Lounge LAX The Centurion Lounge is closed due to jet fumes As initially spotted by Thrifty Traveler, we recently learned the reason for this closure. American Express Travel Related Services, Inc. is contractually obligated and continues to Please view our advertising policy page for more information. You'll have one less airport lounge to enjoy when traveling through the nation's busiest West Coast airport. Compare the cost in points or miles to cash, and see which option is best. Once inside TBIT, the entrance to the lounge is located on the fourth floor its essentially immediately underneath the Qantas First Lounge. Polaris is comparable, but not the normal united lounge for instance. TBIT. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. The lounge also has a dedicated room for kids. I even popped into the lounge last week before my JetBlue Mint flight to New York-JFK and found that the issuer was still sticking to its to-go offerings, despite indoor dining resuming in Los Angeles. However, as far as catering and beverages, I don't think we're comparing apples to apples, the domestic lounges you are referring to (Admirals, SkyClub) do not offer anywhere near the variety and quality of food that is offered in Centurion lounges. I have driven to/from OC or Riverside counties because of LAXs superior air service. AAdmirals Club. On Monday, June 7, Amex shuttered its flagship Los Angeles Centurion Lounge until later this year. - Late May 2021: I visited to pick up a lunch before my flight. Thrifty Traveler editor Kyle Potter contributed to this story. American Express first opened the flagship Centurion Lounge in Los Angeles on March 9, 2020, just days before the pandemic brought travel to a halt. Its small but very pleasant. American Express has consistently met the contractual obligations without any rent PHX - SkyClub is better. Check here before booking an award fare. Having flown through TBIT numerous times over the past 2+ years, here's the saga of the LAX Centurion Lounge: - March 2020: Yes, open for about a week before Covid closed the world - April(ish)2020-June 2021: Grab and go boxed lunches - Late May 2021: I visited to pick up a lunch before my flight. From LGB, unless you are flying an LCC/ULCC, your only connection with a Centurion lounge is PHX, which is often over-crowded. Do they know how many staff and customers were exposed? The lounge is using the space of the former Etihad Lounge LAX, which has long been closed. Looks like all the premium lounges in Tom Bradley International are closed. It then closed because of the pandemic, and did not reopen at this location until now because of the issues you mentioned. That's the good news, I guess. With the LAX reopening, Amex has just one Centurion-branded lounge location that remains closed: Hong Kong International Airport (HKG). Up until now, the lounge has instead offered a grab & go selection, where cardmembers can swing by an area in the terminal and be given a bag with food. Both were serving chicken dishes at the time, so it was easy to compare the quality of ingredients and the care of the preparation (much higher at AMEX). The lounge is roughly 4,400 square feet, and features a limited selection of grab & go food, pre-packaged food, and non-alcoholic drinks. Then, in the middle of 2021, Amex confirmed that the lounge would be shuttered through the end of the year due to construction. SEA - SkyClub is better If approved, the only items that AMEX would have to pay for with the temporary space is insurance and maintenance stuff. I'm always a little baffled at the 'natural light' complaints about TBIT. The lounge lease amenity is a part of the Brand Sponsorship program. that was allowing jet fumes into the lounge. Amex Centurion Lounges 2023: Locations, opening status and more - CNN A cheery desk attendant replied "Hopefully soon!" It's been closed for a very long time now. Reader Question: Hertz Presidents Circle Through The Amex Platinum Card, How To Apply The Benefits? Basically, the space was part of AMEX's sponsorship deal at LAX - AMEX pays $2 million a year for "Brand Sponsorship program" including indoor advertising, sponsorship, and emerging media opportunities. See more about our ethics policies here. Amongst other things I had a cup of gumbo, and I guess it was what a California person's idea of a gumbo would be. In the meantime, two other guests walked by and were quite upset about the lounge being closed. I'm flying out of LAX in a week. 6 months to replace HVAC that is nonsense. Given that this space is on a separate HVAC from the rest of the terminal, the lease is quite clearly triple net which obligates Amex to pay for the repairs. The outpost officially opened on March 9, just days before the pandemic effectively brought the travel industry to a screeching halt. The issue - at most airports where Centurion Lounges are, you can find either a domestic airline club or another club accessible by card that is better. Amex has worked out a short-term lease agreement, to temporarily use vacant space on the sixth floor of Tom Bradley International Terminal (TBIT), intended to offer replacement lounge amenities. Well, this lounge space is now open. The Los Angeles Centurion Lounge remains closed as Amex struggles to replace a faulty HVAC that allowed jet fumes into the space. American Express first opened the flagship Centurion Lounge in Los Angeles on March 9, 2020, just days before the pandemic brought travel to a halt. American Express Travel Related Services, Inc. was forced to close its lounge in June of Plus, your own feed of TPG content. If youve visited the Amex Centurion Lounge LAX, what was your experience like? Bad enough youre just giving us boxes. All rights reserved. In the back of the lounge theres yet another room with some self-serve drink stations, plus some high-top seating. Rather than having one or two main rooms with some partitions, most of the lounge is essentially along a hallway, with a variety of smaller rooms. Plus, your own feed of TPG content. They're usually nicely furnished, and have hot food and excellent cocktails. To me, there seems to have been a fundamental shift in look and feel. Amex Centurion Lounge LAX: Quick Review (and How to Find the Lounge Then, head over to the TBIT. I'm a fan of the overall amex lounge initiative, but this centurion lounge is sad, sad, sad. Amex is closing the Centurion Lounge in Los Angeles - The Points Guy Its anyones guess when this location will reopen given the strict coronavirus measures in the region. Even through the pandemic, American Express has doubled down on its Centurion Lounges. Below is a picture of the lounge from the main level of the terminal (you can see the lounge on the left), and those escalators are inside the immigration facility. The whole thing feels subterranean. Our free daily newsletter sends you the latest information on hotel and airline programs. This is seriously annoying. The Centurion Lounge LAX is currently open daily from 6AM until 7:30PM. Happy to be a customer. Maybe its all just an excuse to keep it closed and save costs? While complaints about the airlines abound, what they are doing with their lounges is a welcome plus for travel experience. Meanwhile all Amex Centurion Lounges partner with mixologist Jim Meehanon the drink menu. The Centurion Lounge - American Express The Centurion Lounge at Los Angeles International Airport is still closed due to building repairs related to the HVAC system at the facility which began in June of last year due to jet fumes getting into the lounge. - April(ish)2020-June 2021: Grab and go boxed lunches Are drinks free at Centurion Lounge? Is it time for Amex to extend Centurion Lounge opening hours? When it reopens, the Centurion Lounge will welcome flyers between 6 a.m. and 4:30 p.m. each day. As initially spotted by Thrifty Traveler, we recently learned the reason for this closure. The ultimate guide to American Express Centurion Lounges, The Business Platinum Card from American Express, Do Not Sell or Share My Personal Information. And public documents for that pop-up location may give a hint as to when the full lounge reopen. AMEX isn't paying rent for the lounge - I guess the article's author was too busy to read the 6 page Report to the Board of Airport Commissioners that summarized the Centurion Lounge issue. Of course Id imagine that timeline can change, since this must be a pretty complex project. Come on Amex, see to it that this lounge opens because your customers are really getting irritated! Lucky's timeline is off here. The American Express Centurion lounge in LAX is currently closed for repairs. These are the best publicly available offers (terms apply) that we have found for each product or service. When seeking a Platinum retention offer last year, you best believe I expressed disappointment at my home airport Centurion Lounge being closed, and you best believe that issue will be raised again when my renewal comes up in November. We may receive compensation when you click on links to those products. Your email address will not be published. OneWorld/Qantas First Lounge No idea why the international terminal at LAX which still has a lot of flights has almost all outlets shut down and exhibits such as apocalyptic feel? Save my name, email, and website in this browser for the next time I comment. 2) AmEx knew its leased space was not big enough to handle the mass of LAX travelers with Centurion Lounge access, and has been spending the past 10+ months feverishly expanding under the guise of first "building repairs" and now "curbing jet fumes" That's almost never how a commercial lease would work. Los Angeles (LAX) Amex Centurion Lounge [Location, Amenities] If it is packed and unpleasant or if they are turning people away, maybe I try something else. Improve earnings, maximize rewards and track progress toward dream trips. It's still effectively closed for me. The lounge is a good size, has a solid food and drink selection, and has a nice variety of rooms and amenities to enjoy. DL flies 5 flights a day from LGB to SLC. Now Open: Temporary Amex Centurion Lounge LAX, The Centurion Lounge LAXs unusual closure, The Centurion Lounge is closed due to jet fumes, Amex opens temporary Centurion Lounge LAX, The 8 Amex Platinum Card Benefits I Value Most, Marriott Amex Business Card Spending Bonus, Amex Platinum Lufthansa Lounge Access Benefit, Please view our advertising policy page for additional details about our partners. When Ive flown ONT or SNA, my trips start much earlier or later than preferred or Im stuck at another hub because of a missed connection. You would have to ensure sufficient time then. Ben, you're not quite correct on the opening. The only way past the boxed food was to ask and be escorted to the restrooms. Why would AMEX need to pay for these repairs? AMEX isn't paying rent for the lounge - I guess the article's author was too busy to read the 6 page Report to the Board of Airport Commissioners that summarized the Centurion Lounge issue. I wouldn't exactly describe the Centurion Lounges as "excellent.". AA Flagship First Lounge The food in the general lounges in no way, no way, comparable to Amex. Unexpected touches like a locally-inspired menu and soothing spa services meet productive workspaces with high-speed Wi-Fi. The entrance to the Centurion Lounge is just past the security checkpoint, and you can enter the area with elevators from either side. Cant wait for next year! But exactly when that will happen remains up in the air. One is a sunrise room, intended to make you feel more awake, given that its pretty bright. He writes travel and product reviews, deep dives into loyalty programs, news about the airline industry and more. Get our daily email for the latest in travel, flight deals, and how to save on your next trip. Its quite a trek. I am also wondering if we can connect from terminal 3. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. 2. Theres no denying that this is all costing Amex quite a bit of money Amex is still making the lease payment, and the company is also paying for all of the repairs. Centurion Lounge at LAX Review - NerdWallet Youd think at least they would try to offer something to customers past 2:30pm. This site does not include all credit card companies or all available credit card offers. Terms apply to the offers listed on this page. See more about our ethics policies here. As you exit the security check, make an immediate left for the entrance. Please view our advertising policy page for additional details about our partners. Your email address will not be published. Both of the *A lounges have outdoor patios with natural light and less CO2 than the old dungeon CL. Since there is no timeline for when the Centurion lounge will open again it might be best to consider this ahead of time and make other arrangements or arrive as late as possible for your flight. While the Amex lounge at LAX initially opened in early 2020, backing out the permit review and construction timeline, it was likely designed in late 2018 or early 2019. That's a far cry from the gleaming, 14,000-square-foot lounge stuffed with amenities that was promised to cardholders with The Platinum Card from American Express at LAX. If theyre looking for alternative space, the Etihad lounge is closed and there are several new lounge spaces in the new concourse. They have full service roaming servers that constantly ask if you need anything. Hoping the card changes on 2/23 help with crowding. Great food and ambiance and you're in the correct terminal for departure. I did end up at the Star Alliance Lounge for 20 minutes instead: The First Class section of the Star Alliance Lounge was nice enough though the catering was absolutely disappointing and the Tom Bradley Terminal appeared like a ghost town in the height of the pandemic. Isn't that specifically just for bringing in a guest? The Hong Kong (HKG), Melbourne (MEL) and Sydney (SYD) lounges are also closed until further notice. Then, head to the OneWorld lounge (up the escalator). I'm not even sure why they put that in every lounge?! approximately six months. The Centurion Lounge Overview Access & Guests From the moment you walk in, you'll see that things are different here. However, until the dedicated spa area reopens, American Express will offer complimentary chair massages and self-guided Theragun treatments in the lounge's special sunrise- and moonrise-themed relaxation areas. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. Is the LAX Centurion Lounge open? Ben visited before the hot offerings were out. Problem with your assessment for LAX is that it's not really easy to pick either SkyClub or Centurion as the connector isn't built yet (I think, please correct me if I'm wrong!) Everyday that they are closed they save on the expense of staff, food, and drinks. Problem with your assessment for LAX is that it's not really easy to pick either SkyClub or Centurion as the connector isn't built yet (I think, please correct me if I'm wrong!) The Centurion Lounge at Los Angeles International Airport (LAX), Tom Bradley International Terminal (TBIT). It's been closed for almost a year, with Amex saying only that they were making building repairs to one of their newest lounges. This application was noted in the minutes and on respective procurement forms related to a meeting that took place on April 14th and finally some real information is coming forward of whats really going on at LAX. The issuer cites "building repairs" as the reason for the temporary closure. Get yourself a juice, beer, or wine, and relax while watching satellite TV. Details emerged earlier this year as to why the brand-new lounge had to undergo such a lengthy closure. It took Amex about six months to begin reopening the Centurion Lounge network, but the LAX location never fully reopened.

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