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The food was beautiful. benefits that will surely provide memorable vacations. Warmest Regards. Recently acquired by Barcel Hotels and Resorts, the Occidental Vacation Club, initially Allegro Vacation Club, began selling vacation club memberships in 1993 with the vision of developing a different, innovative product that would appeal to the most demanding vacationer. It was too expensive for us, so we decided to stay as it was. Please accept our deepest apology for not surpassing your expectations.It deeply upsets us the fact that you experienced issues connected to the maintenance aspect. On top of that, our affiliated resorts offer our members additional destinations, from Colombia to Italy, the vacation possibilities are endless. Well, to say that it falls short of 'First Club' treatment and amenities is an understatement! Durante el mes pasado, los miembros y el personal de los clubes vacacionales han sido invitados a festividades, ya que RCI ha otorgado el reconocimiento oficial a propiedades altamente promocionadas en el grupo OVC. Members who already enjoy the all-inclusive options at OVC and still opt for the higher level yacht club vacation experience are primarily those who choose the finer things in life. It is the personalized service. According to the policy of the hotel, tips are included so you dont really have to give any tips. The new First Club area is terrific place to hangout, listen to music, and meet up with new and old friends over a tropical cocktail or two.. In November 1, and 2 we had Dia de muertos celebration, and the hotel began to be very crowdy those 3 days, but it was very nice to see all the traditional altars, customs and activities. The Yacht Club Membership allows participants to explore the wonders of the ocean from the depths of the sea or pulling a giant swordfish from the water. Or click here for more international numbers. And now, as a part of Barcel Hotel Group, the options are growing even more! the timeshare market. I am very worried they pulled a big switch on us. What is the deal that you purchased? Our First Club membership offers special attention with access to a private First Club lounge, private club ar. I got a great price on Black Friday 2014 (about a year before our trip) plus other discounts the hotel offered at the time. One of the Matre D Ladies, used to greet us every breakfast and dinner, and walk us arm and arm to our table, so very welcoming and warm to help vacationing with an aging parent who is physically challenged: resort is small not a lot of walking your mom should be able to get around without any trouble. If you dont well, maybe you will sometimes get a little bit of a hard time, but dont worry, the hotel not only has carts to move you around, it also has rooms in a very nice area called Pueblo del Rio where you have everything there, without too much nature, too much animals or too much walking.The hotels beach is not really a natural beach, but a manmade cove. And the Mexico Espectacular show, it makes your money worth is around 7:00 p.m. and lasts almost 2 hours (just in time to go back to the hotel and have a nice dinner in one of the five a la carte restaurants, all are excellent). Daily entertainment and a supervised Kids Club (ages 4 12) are also part of the package, as well as nightly shows and live entertainment and all taxes and gratuities. Weeks or points. Welcome to the world of outstanding vacations! We did the Puerto Vallarta city tour not a lot of walking mostly on the bus., The real time, spontaneous testimonials can range from humorous (I swore I wouldnt upgrade from First Club to Grand Level, but couldnt help myself) to shout outs to employees: Madeleine Mason, Daniel Guedea & Karina are wonderful! The property was very nice, and they even showed us a beautiful location where we could have our wedding ceremony and reception if we so desired. Towels are available at the pool so no need to pack any. Sell Occidental Vacation Club Timeshare - Sell Occidental Vacation Club Maybe we need to put our embarrassment behind us, keep the membership and use it. Tripadvisor performs checks on reviews. private restaurants and exclusive beach areas, depending on the resort. Tripadvisor performs checks on reviews. Hotel Features Unlimited meals, snacks & beverages 6 restaurants, 3 bars & 1 Disco with bar In-room dining It has recently affiliated 18 Club La Costa properties in Europe to enhance the vacation experiences of its more than 23,000 members. And for choose us to make your vacation memorable; we are really happy to know we did it.It gives me a great pride to know that our staffs are commended for their kindness and professionalism. Rooms were cleaned daily and minibar restocked. The all-inclusive clubs feature limitless meals and snacks, la carte dining in specialty restaurants including unlimited alcoholic beverages; sports (including tennis on a lighted court, water polo, aqua aerobics, and kayaking where available), use of the fitness center and more. The next day, we went to the beach(beach???). that would appeal to the most demanding vacationer. Please see our partners for more details. But, then she promptly booked my trip for me in 2010, just like I wanted, and everything went off without a hitch from there. All 11 Occidental Vacation Club vacations include unlimited meals and snacks, la carte dining in specialty restaurants including unlimited alcoholic beverages; sports (including tennis on a lighted court, water polo, aqua aerobics, and kayaking where available), use of the fitness center and more. It always serves as a great motivation. A convenient oceanfront location alongside one of the Riviera Mayas most beautiful beaches. Mexico, Dominican Republic, Costa At first, they didn't give us the room that we paid for, then when we got into the room, the A/C wasn't working. Where history meets spectacular grounds and unparalleled service Tucked within an ecological and historical preserve, the all-inclusive Occidental at Xcaret Destination captivates First Club members with spectacular grounds, a pristine coastline and unparalleled service and amenities. Mexico has their own version of the Consumer Protection Agency called PROFECO (http://www.profeco.gob.mx). The trips we enjoyed were chichen Itz , swimming with dolphins @ dolphin discovery island and a bar crawl including coco bongos (recommend all three!) This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. You have 5 days to cancel. We then spent the next two days in Mexico changing our minds a dozen times about how the timeshare was a good thing, and that wed be able to make it work for us. After clearing customs in (ta && ta.queueForLoad ? of For us it wasnt going to. Please respond if you have purchased a Vacation Club package in Cozumel that actually has Occidental Allegro Cozumel listed for your unit. When the tour was over we sat in their office, and they showed us floor plans and prices depending on what we were interested in. 74, Rue Pag, St-Sauveur, Qubec, Canada, J0R 1R5. This Membership at Occidental First Club is for those who to be pampered is an integral part of their vacation. I would also have the letter notarized for good measure. With many options to choose from, our members always have easy access to the different bars and restaurants available around the resorts, so simply enjoy your vacation and leave the rest to us! Stick with your membership and make sure you use it! We would love to become a member in the future. Special privileges include preferred accommodations, private members lounge, gourmet breakfast as well as a Members-only barbecue, private pool, beach and Jacuzzi. When I asked for it I got nothing but sales crap. We had openly discussed our desire for a destination wedding and had asked them to show us possible locations on their property. I wrote a long letter detailing the errors of what we were told, and what we found out to be the truth later on, all the discrepancies. Fax the company a copy of the letter, and state that you will be mailing the original to them. Bonus Time and Yacht Club Privileges included The staff work hard and are all polite,outside of the reception area found english not to be widely understood but then again we didn't have Spanish. For over 15 years, the Occidental Vacation Club (previously named Allegro Vacation Club) has been providing timeshare memberships in properties located in the Caribbean, Mexico, Costa Rica, and Europe. Alternatively, you may use, Playa del Carmen Hotels and Places to Stay, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort. Welcome to the world The last time I was there they gave complimentary tickets. At one point I remember considering paying the catchup amount, to bring everything up to date IF they would send me a letter stating that I could use the gift certificates after that. You may end up loving it like I do. Forbes Travel Guide, renowned as the only independent, global rating system for luxury hotels, restaurants and spas, has just announced the winners of its 2019 Star Awards. Thank you. A few of the Barcelo Hotels have recently become partners of the Occidental . Was the address you Fed Ex your cancellation to in Playa del Carmen? For others a timeshare may work very well. Our third room sufficed, but nothing special. Most resorts are full-service all-inclusive beach resorts. It didn't take long for buyers remorse to set in. We would love to become a member in the future More. Royal Hideaway Playacar boasts the AAA-Five Diamond award distinction and is also a member of Leading Hotels of The World. 2-Bedroom Unit for 6 people *note* - New Mexican laws that I believe went into effect recently no longer allow these people to approach travelers in the airport. Miss the view of the ocean and the hot tub and to lay out ! The pools around the resort are missing some tiles but looked as if this issue is being sorted as one big pool was totally shut down for renovations. Annual Dues 610us. My boyfriend won a 3 night vacation with airfare for this resort, but when attempting to redeem it they first said it was not valid as there was an 'old' email on it, then after several days they decided it was valid, but were unsure how to redeem it, so gave us the run around. o Yes there is a service that helps with this, but its dependent on if the person renting selects you. Most guests we met were friendly. Reading the comments on the Facebook OVC First Club Member page makes most anyone want to take a vacation. Occidental Vacation Club provides everything needed to enhance the experience from state of the art equipment to professional guidance and help to choose the perfect location. El trmino Gold Crown resort est reservado para los resorts de vacaciones / tiempo compartido ms altos dentro de la red de intercambio de Resort Condominiums International (RCI). Just outside the expansive picture windows with views of the blue Caribbean First Club members can relax in a Jacuzzi, hanging chairs, poolside beds and an outdoor lounge. The Occidental First Club will also allow you to exchange internally to the best destinations in the Caribbean and will give you access to : ARUBA, at Occidental Grand Aruba; in the DOMINICAN REPUBLIC at Occidental Grand Punta Cana and at Allegro Puerto Plata; in COSTA RICA at Occidental Grand Papagayo and, in several destinations in MEXICO at Occidental Grand Cozumel, Allegro Cozumel (this membership's Home Resort), at Allegro Playacar in Playacar and Allegro Nuevo Vallarta. As a First Club member under this specific membership, you will be assigned to a luxurious fully equipped 2-bedroom suite with the best possible view on the aqua blue waters. First Club Members will now delight in the recent addition of a homey living room-style area complete with big screen TV and comfortable couches. Occidental Vacation Club began operations in 1993 with the vision of offering an attractive and different product to the vacation club market. Dear Sudburyitalian:Before than anything a cordial greeting from the team that makes up the Hotel Barcel .We sincerely regret not being able this time to meet your high expectations and for give us your valuable time to write a review on this website and call our attention to issues in which we can improve. The dedication to providing unforgettable vacations to couples and families has signified constant growth to the Club and a very satisfied owner community of over 30,000 members. To use our mobile site, please enable JavaScript. I saw many negative reviews in trip Advisor about this hotel, but in Mexico theres a saying that goes something like: Everybody hates or loves the circus depending on the seats they got. Vacation Club, began selling We will be glad to welcome you again soon in our property.Sincerely. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Know Your Rights! The specially appointed suites are equipped with every conceivable comfort and luxury you could imagine, including Snorkeling Gear or Fishing Rods. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-27770125', '');}, 'log_autolink_impression');car salesman use. We stayed at this resort because we are members of the 'First Club', Occidental Resorts and when trying to use our membership weeks this last year, we were informed that there were no rooms available at ANY of their Mexican locations. Mrs Lorquet, as promised, I am pleased to confirm we have received the sum of 8766, as well as our complete satisfaction from dealing with you and your organization. We had legal council in the US follow up and the Occidental Legal will not budge. Each membership offers it own special perks and unique benefits that are available to owners at their vacation resorts. Following up on the Occidental Vacation Club growth plans, a new sales room opened at the Barcel Tucancn Beach. You can get up and leave whenever you like. Some items at available upon special request, but even the basic services are truly elegant says Vice President of Marketing Marcel Olivares Occidental Vacation Club, a vacation ownership company known for its attentive service. When we first saw our room, we requested an upgraded, as our original did not have a balcony, even though we were untitled to 'Premium Accommodations', as per our reservations. When ever any sales person tells you that you have to run away. . The new private area has a fantastic lounge area that is poolside and staffed from early morning to late evening. Nos enorgullece estar afiliados a RCI y nos complace dar la bienvenida a los miles de miembros que intercambian su tiempo para descubrir nuestros resorts en el paraso. This open letter is intended to help anyone who has questions about the Occidental Vacation Club, and what to do if you want to cancel. Sports enthusiasts also may select to also enjoy snorkeling, scuba diving and deep sea fishing. A vacation specialist will be in touch shortly. I asked ALOT of questions, and tried to reconfirm the promises made in the sales pitch by making sure I had it in writing. The only downside was having to pay extra for wifi, we didn't bother getting it as we were told you could only connect if you were in the lobby! Just Purchased the Occidental Vacation Club Membership !That first day, we did have a little problem with the payment in the hotel, (which, by the way is very convenient because you pay your whole stay when you are already there, not before), but the problem was resolved almost immediately.I recommend you buy the Xcaret Ultimate Experience deal. Cuando Occidental Vacation Club, una divisin de Occidental Hotels and Resorts, recibi la codiciada calificacin de la Corona de Oro de RCI para 10 de sus resorts, decidieron celebrar. The hotel was spotless everywhere, I never saw a single bug and didn't get bitten at all. The email address OVC Members Group - Barcel Hotels & Resorts - Facebook Plenty of pool space and bars. Love when Danny says, Welcome home! Freddie, the bartender at the swim-up bar is one of our favorites! Others reinforce why they purchased a membership in the first place: "Family bonding time is PRICELESS! With a nice view and ambience. Occidental Cozumel Royal Level - Review of Occidental - Tripadvisor with high service levels and amenities including: a fully stocked bar in the room, members lounge, We purchased into the occidental vacation club last year, stupid idea. Occidental Vacation Club, a division of Occidental Hotels and Resorts, has announced the opening of the First Club at Occidental at Xcaret Destination, in Mexico. We knew full well that they were going to be trying to sell us a timeshare. Visitors to Occidental properties where there is a First Club on the property may take advantage of some First Club upgrades at check-in, although some restrictions apply and are limited to First Club Members only. With a strategy based on continuous innovation and a different approach to reaching out to potential My daughters, who normally hang out with their friends, rather than each other, become joined at the hip while on vacation. The new sales room will be functioning at the Barcel Tucancn Beach with a Project Director and five sales representatives in charge of welcoming hotel guests introducing them to the features that make the club so special as well as giving them an on-site tour at one of the near-by resorts so they will be able to see it all first-hand. a. Occidental Grand Xcaret First Club (Members only) - Tripadvisor Were extremely proud to be recognized this year by Forbes Travel Guide in their distingused2019 Star Awards, said Yuridia Domnguez, Director of Sales & Marketing at Royal Hideaway Playacar. See all 8,570 reviews. Seems there are plenty of rooms just simply do not wish to honor a gift voucher that we were really excited to receive. We were shown the membership club by Nina and Joshua, which was incredible!Although the membership was not for us at this moment in time, I would highly recommend this to family and friends. We can certainly say that timeshare weeks, often criticized for their heritage value, are nevertheless true assets. We look at the First Club as a haven where members can savor premium liquors, wines and delicious snacks, enjoy soft music from the entertainment center, or share a conversation with friends.. Making sure you feel at ease is our priority and we are glad to have correctly responded to your requests. Royal Club experience with Xcaret Park: Awesome!!! PM cancelled VRBO stay. While you can simply write, sign, and date the letter yourself I suggest you ask an attorney to just assist with the language to make sure it sounds good. Or click here for more international numbers. The club has 11 resorts located in Aruba, Costa Rica, The Dominican Republic, and Mexico. Give them tips and you will get more smiles.Theres something you should know about this hotel: If you love to walk in beautiful places, and you love animals, this is the paradise for you. Situated within an ecological and historical preserve less than an hour from Cancun International Airport and 10 minutes from the renowned Playa del Carmen, the all-inclusive Occidental at Xcaret Destination boasts spectacular grounds, a pristine coastline and unparalleled service and amenities. The resorts diverse gastronomic offerings which include six -la-carte restaurants, as well as a unique Chefs Table experience that gives 12 diners the chance to interact with charismaticMichelin-Star Executive ChefAlejandro Snchez while he prepares different courses. During this period, the consumer will have the right to revoke his consent without any responsibility. Dear dilly52,Thank you very much for taking the time to write such a positive comment regarding your experience at Occidental Grand Xcaret, we are delighted to read that you had a memorable time among us and that our location was ideal for enjoy the Xcaret park. Im not exaggerating when I say that we were there for nearly four hours asking questions. You didnt have to pick that day. En la mayora de los casos, RCI Gold Crown Resorts beneficia a los miembros con el mayor poder comercial dentro de la red de intercambio de RCI. Mexico, Dominican Republic, Costa Rica and Aruba are just some of the options your membership has to offer. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Are you still there? a very satisfied owner community of over 30,000 members. During our bonus time, we have to pay a daily fee for food and drink, and a small flat rate $285 to use our member week or development week. I am very disappointed in the customer service and overall lack of professionalism in this experience. Recently acquired by Barcel Hotels and Resorts, the Occidental Vacation Club, initially Allegro Vacation Club, began selling vacation club memberships in 1993 with the vision of developing a different, innovative product that would appeal to the most demanding vacationer. At least six analysts have suspended their ratings or coverage of the stock, with two . and french angels the size of serving platters defo worth doing the hotel has a inhouse company called prodive and they were lovly.cannot wait to return which we will. In exchange for the car we agreed to take a 90 minute tour of Occidentals Xcaret resort in Playa Del Carmen. The Yacht Club Membership is offered as an addition to First Club and Grand Level members and includes a 4-6 hour cruise from Punta Cana, Riviera Maya area or Aruba. The bed was HUGE so it didn't matter and the view more than made up for it. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-27533996', '');}, 'log_autolink_impression');flight costs and time, etc. Occidental Vacation Club | Occidental Punta Cana Exclusive my Barcel rate Additional discount on bookings due to accumulation of stays 5% off starting from your 2nd booking 10% off 10% off Special offers and promotions Exclusive communication of corporate campaigns Booking flexibility If you prefer to be out in the sun, go to the exclusive First Club beach area and enjoy the warm sea breeze. Being part of a full scale all-inclusive resort company, allows the club to offer properties that include multiple restaurants (in some cases up to 8), bars and entertainment facilities. We asked EVERY question you could think of. I called in 2009 and asked if they could extend it to August 2010 and was told that was fine. I just came back from Occidential Grande Xcaret this was my second stay there and this time they were pushing the time share hard. Is the membership truly a "good deal"? Ask Sudburyitalian about Occidental Tucancun, Ask ReviewsByMichaela about Occidental Tucancun, We compared the lowest prices from 17 websites, We compared the lowest prices from 14 websites, Fiesta Americana Condesa Cancun All Inclusive, We compared the lowest prices from 15 websites, We compared the lowest prices from 12 websites, Book Direct for the Lowest Rates and Exclusive Benefits. Thats perfect for most of us!! As you know we are now in the rainy season, this is why it is delaying the completion of repair work on the pool. I got really fed up trying to straighten everything out. In our whole trip, only one person asked for a tip, and that bothered me a lot, but anyway, we didnt give anything to him because in that exact moment we didnt have money in our swimsuits pockets, but we never again received any tip requests from someone else. We had little English programming when it was working. Luis Namnum, President of Occidental Vacation Club says that upon arrival First Club members are welcomed by the Concierge and greeted by name. Your specially appointed 2-bedroom suite is equipped with every conceivable comfort and luxury, including Snorkeling Gear or a Fishing Rod, as well as special privileges to beach beds, Members Only Lounge for a daily Gourmet Breakfast and Premium bar. Thanks for a fantastic week! We didn't go until our last day and i think it could have been the best meal all week! Occidental Xcaret - Fans & Info | Are First Club members able to sell a week RCI es un proveedor global de servicios de viajes de placer para empresas y consumidores, y el lder mundial en intercambio de vacaciones. submitted must concur with the registry A stay at their Five Star resort just down the street from the office called the Royal Hideaway for the balance of our trip (in our case two nights.). The story below is true, and took place in July of 2011. They have an agency that helps to facilitate the rental of weeks you do not wish to use and that you will actually make money on these weeks. You feel like your signing your life away, but you keep telling yourself that youre making the right decision because no one wants to admit theyre making a mistake in the heat of the moment. Dont expect that in every hotel.The room was beautiful, with a bathtub, 2 TV's, 2 balconies, safe box, DVD player, sofa, etc. All the staff were great, very friendly, Alberto really looked after us at Guacamaya bar too, his jellyfish shot is well worth a try!! We became alarmed and realized that we had made a mistake. vacation club memberships in 1993 with the vision of developing a different, innovative product If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Nothing new. If you decide not to go to the park, the hotel has lots of fun activities: pool, foam parties, shows at night, tennis, paddle tennis, archery, snorkeling in the sea (the entrance is just by the adult pool), bar, ruins, walking, bird watching, etc. They tried to tell me I was trowing my money away by just booking vacations myself, then tried to guilt me that Mexican make 75 cents an hr. I travel around the world, and take 3-4 vacations a year, just wouldn't put myself in those type of situations. I will contact them and fingers crossed! There's no beach. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Horrendous Experience with Airbnb. 3.5K Activity 2 new posts today 50 in the last month 3,526 total members No new members in the last week Created 11 years ago Group rules from the admins 1 Be Kind and Courteous We're all in this together to create a welcoming environment. My husband and I purchased the Royal Club membership a few weeks ago. My timeshare experience has been pretty accurate and good. (The Royal a la carte restaurant includes in their menu gluten free dishes for dinner)In the restaurant by the Beach, we didnt have that variety of food, but it was excellent when we wanted a snack. We had a corner room so could see the sea and the lagoon which was perfect. From what I hear all the OVC resorts are wonderful. Grand re-opening festivities took place this weekjust in time for holiday travelers to enjoy.With $1.4 million in renovat Occidental Vacation Club (OVC) Members have taken the initiative to put together their own Facebook Page to share everything from operational questions (Can someone help me understand bonus time?) to membership perks.OVC itself maintains its own blog site www.occidentalvacationclub/sharethejoy which is chock full of Club, Occidental Vacation Club, part of Barcel Hotel Group A voucher for $275 US for dinner at a very high end restaurant in Playacar. I have to admit I went to the presentation having no interest because I just wanted the discount tickets to Xcaret. We went 2 times breakfast there, and it has a beautiful view! Before you sell, you should really understand what you purchased. This is very typical story. If thats your circumstance, then good for you. We are proud of the special vacation experiences we create for our First Club members through exceptional features and amenities such as this totally reimagined First Club Lounge, continued Namnum. Did you get Interval or RCI with your purchase? We didn't get much hassle from the timeshare people and fair play once we made it clear that we were not interested we were not bothered for the rest of our stay. Write a letter stating that you wish to cancel your membership. We tried to cancel within the 5 days by FedXing our cancelation papers (we have moved to another city in Mexico and couldn't appear in person). Bonus Time and Yatch Club Privileges are also included in this membership for additional privileges. Strawberries covered with chocolate.We were amazed! En la actualidad, RCI cuenta con aproximadamente 3.8 millones de miembros en todo el mundo, que disfrutan de unas vacaciones de ensueo en los ms de 4000 complejos afiliados de RCI. Also on our paperwork it shows we purchased a two bedroom unit in Prime D2 season at Occidental Allegro Nuevo Vallarta.

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