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Overall, this machine does a good job at its main purpose, but its lack of intuitive, easy-to-use features makes us balk a little at the price tag. Lift the lid and remove the white tank from the Rug Doctor, then pour your solution mix into the lower blue tank. To obtain Warranty assistance, please call 1-800-RUG DOCTOR (1-800-784-3628), or email consumer.support@rugdoctor.com. Only Rug Doctor solutions should be used in the Rug Doctor rental machine to avoid issues. If you face a problem, dont worry. Limit 5 per customer. Only 2 screws and a screen. If you still see water coming out of the exhaust, repeat this procedure a second time. The Mighty Pro and the X3 models have one pump , while the Wide Track (WT) model has two identical pumps running in parallel. If your machine is damaged or malfunctioning, please contact the RUG DOCTOR for assistance. We also use third-party cookies that help us analyze and understand how you use this website. Next, attach the solution line. Finally, immerse the cleaning head of either hand tool in a bucket of fresh water to finish cleaning it. Check to see if the dirty water has accumulated to the point where the tank is full. Check to see if the Waste Water Tank is full. You should feel strong suction. Your statements may be edited for length and clarity. Offer ends 5/4/23, while supplies last. HOW DO I GET SERVICE UNDER THIS WARRANTY? It has ten rows of stiff cross-action bristles that work the rugs from every angle. Plus, it costs roughly the same at around $270. Tightly screw the Easy Measure Solution Pour Cap onto the tank. Gently tilt the machine back and place a newspaper under the front of the machine. Use coupon code SPOT23 at checkout and get $30 off your purchase of Pet Portable Spot Cleaner*. Find a repair shop near you. For single-pump models (Mighty Pro, X3), if the Rug Doctor does not spray at all, the pump requires replacement. Rug Doctor is not liable for any consequential or incidental damages of any nature involving the purchase/use of your Machine. Is It Possible to Use The Portable Spot Cleaner On Automobiles? Rug Doctor will pay the freight charges to return your Machine to you. Rug Doctor Portable Spot Cleaner Not Spraying. Replace the outer cap on the tank and reinsert it into the unit. If power has not been restored after several attempts, press the reset button. While it may not have the same deep cleaning action as the Rug Doctor, the Bissell ProHeat 2X Revolution Pet Pro is better designed and a superior choice for pet owners. Put the empty white tank back on the machine and reseal the clear dome by pulling the black wire handle up over the top of the dome. You can use your upholstery tool on furniture, stairs, mattresses, car mats, car seats and more. Guest Blog with @Allwhitehouse, Christmas Preparation is Coming! Remove the five 15.1 mm long Phillips machine screws securing the back plate. Rug Doctor Pump Replacement - iFixit Repair Guide With the white tank empty and the clear dome sealed on top, turn on just the vacuum (not activating the brush) and let run for 30 seconds to 1 minute to allow the moisture in the motor to blow out. Buy Rug Doctor Pro Deep Commercial Cleaning Machine with Motorized Upholstery Tool, Large Red Carpet Cleaner: Wet-Dry Vacuums - Amazon.com FREE . Make sure the reset switch is in the ON position. You should feel strong suction. To obtain Warranty assistance, please call 1-800-RUG DOCTOR (1-800-784-3628), or email consumer.support@rugdoctor.com. By clicking Accept, you consent to the use of ALL the cookies. Then lower the clear dome onto the white tank, making sure the black gasket is leaving no gaps on the white tank and the restraining wire is over the top of the clear dome. Firmly pull back the Main Handle to release the handle into the cleaning position. If you use the Motorized Hand Brush, leave the machine running for up to 15 seconds after you have finished using it to ensure that the dirty water from the brush is collected in the tank. Alternatively, use pliers to unlatch the small retaining tab on the clamp. The wine was still slightly visible, but it could probably be removed with a spot treatment. You may be able to disconnect the spray button wires through the black cutout. If you do not feel strong suction, there is likely a problem with the vacuum motor, and the machine will need to be returned to the store and exchanged for a different one. This Warranty applies for normal household use only. The following exclusions apply for Machine and part(s) failures due to: 1) normal wear and tear; 2) Machine alterations and 3) abuse or misuse of the Machine, including use not in accordance with the Users Guide. You will have to repair the pump if the rug doctor doesn't spray properly. Jun 10, 2020 Tug on the hose again to make sure it is properly connected. Only turn the vacuum on, do not press the red button, and watch the left side of the clear dome to see if water is being extracted from the carpet and emptying into the white tank. If you are using the proper Rug Doctor solutions, make sure the water and solution mixture is in the lower red tank, not the upper white tank. Having issues with your order? Troubleshooting | Rug Doctor The Rug Doctor didnt do a great job sucking up pet hairinstead, it mostly got stuck in the suction head or was just left behind in wet clumps. Place a towel behind the exhaust hole. 1 gallon of water should be added to 1/4 to 1/2 cup of Rug Doctor cleaning solution or white vinegar in a bucket, and stir well. Use a mallet to tap the hub cap in place. Full affiliate disclaimer here, Rug Doctor Portable Spot Cleaner Not Spraying. This guide is written with the Wide Track model, but can be used for any of the three models. 5 yr. ago. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. If it doesnt turn on or the reset button pops up again, return the machine to the store. You also have the option to opt-out of these cookies. The switch should be in the ON position if it isnt already there. The machine will have to be looked at by a vacuum repair facility. If the nozzles are clear, one of the two pumps may be defective, not supplying sufficient pressure to the nozzles. You can buy a Rug Doctor machine, or rent one at many supermarkets and home improvement centers. This Warranty gives you specific legal rights. These cookies ensure basic functionalities and security features of the website, anonymously. The manufacturer recommends adding 1/2 cup of Rug Doctor Carpet Cleaner to the water for the dirtiest carpets, or 1/4 cup of Carpet Cleaner if your rugs are only lightly soiled. Its not advisable to use a water-extraction machine like the Rug Doctor on Oriental rugs made with silk or wool, hand-loomed or braided wool rugs, sisal or jute. Rug Doctor will need the following information in order to assist you: your name, address and telephone number, product model and serial number, proof of purchase showing date and place of purchase. Make sure none of those are pinched, kinked, or smashed behind each other. Please consult your Users Manual to see the full terms of your Warranty. Her work is published on many websites. The problem(s) came when we tried to clean the Rug Doctor. Check that the nozzles are pointed towards the back of the machine. Replace the insert and continue cleaning. Having issues with your order? To use this feature, we simply flipped a switch on the back of the machine, and when we pressed the normal trigger, an extra stream of fluid came out the back of the machine. Rug Doctor will pay the freight charges to return your Machine to you. All we had to do is plug it in, then fill the tank with the cleaning solution (we used the Rug Doctor Oxy-Steam Carpet Cleaning Solution, which you can get as part of a bundle or buy separately) and water. If you are using the proper Rug Doctor solutions, make sure the water and solution mixture is in the lower red tank, not the upper white tank. If it sprays inconsistently, check the spray nozzles for clogs first. The following substances are cleaned with a high foot traffic cleaner: butter/margarine; dirt/grass; food grease; ink; lipstick; makeup; motor grease/oil; salad dressing; shoe polish; tar; varnish; wood stain; vegetable oil. The hoses will leak liquids when pulled out. The cookie is used to store the user consent for the cookies in the category "Analytics". Re-connect the pump's wires to the Rug Doctor's black and white wires. Double-check the Waste Water Tank to ensure that it is securely seated and that it has been properly installed. Then switch the machine to Upholstery. Place the tool where you want to clean, squeeze the black trigger, then pull steadily back. Vacuum each room twice, once moving vertically, the next time working horizontally to remove as much loose dirt and debris as possible. Technically. If your machine is set to cleaning mode, but still doesn't seem to be picking up water, the next step is to check that it's not empty. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . If the area is wet, remove the filter from the clear dome on top of the white tank. What Happens If The Suction On The Portable Spot Cleaner Is Absent Or Inadequate? Mighty Pro X3 Commercial - Rug Doctor When it comes time to put away your Rug Doctor, there are some good and bad features. I looked at the hose in the water tank and the screen at the end if the hose was slimy and clogged. Tug on the hose to make sure it is properly connected. Amazon.com: Customer reviews: Rug doctor pump kit p4xxa 12158 for Need advice on cleaner? Youd have to either use a flexible brush of sorts or just take the whole head apart. Do i need to vacuum before carpet cleaning? Upholstery Tool Not Spraying To clean upholstery with your Rug Doctor. Unscrew the Easy Measure Solution Pour Cap from the Clean Water Tank. Run hot water through the filter in your sink for about 20 seconds. Removing any blockages or debris requires vigorous shaking. Back behind where the white tank sits are 3 solution hoses. By continuing to browse the site you are agreeing to our use of cookies. Exclusions and limitations apply. If the machine was working before, verify the water is in the lower red tank and the removable white tank is empty. Straight edge cutters/pincers instead of hose clamp pliers. There might be a clog in the lower vacuum track. Ensure the hose is securely attached to the brass connector. Pull the white tank out and set it aside. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. However, as carpet cleaners go, this is still on the higher end of the price scale. Check to see that the machine is configured for hand tool operation. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. But opting out of some of these cookies may affect your browsing experience. Does it full-on spray, or just leak? Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Check the braided hose that feeds the cleaning solution to the spray nozzle. Ensure the hose is securely attached to the brass connector. View On Amazon View On Home Depot In This Article Setup Design Performance Stain Removal Additional Features Storage and Cleaning Price Competition Final Verdict Specs If you are feeling strong suction, replace the filter inside the clear dome. Robert - Only Rug Doctor solutions should be used in the Rug Doctor machine to avoid issues and for best professional cleaning results. Use your fingers or pliers to pull the hoses off of the pump nozzles. While cold water will not work as effectively as hot water, it will vacuum up the debris. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. If youre experiencing problems with your Rug Doctor machine, please contact our Customer Support Team. Necessary cookies are absolutely essential for the website to function properly. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Offer ends 5/4/23, while supplies last. Put the empty white tank back on the machine and reseal the clear dome by pulling the black wire handle up over the top of the dome. Part #12158 Part numbers and Alternate Part numbers It should not feel loose on the axle. The grey and black vacuum hose should be in place. Next, attach the solution line. Firstly, Double-check to see that youre pressing the spray trigger. Pick a warm, clear day without excessive humidity to shampoo your carpets. We actually had to go over the rug twice to suck up all the grime that was hiding deep in the carpet. If you are having trouble, pry under the cap to loosen it from the axle. Then, try turning on the machine. Resist the urge to make repeated passes over the same area. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. The red tank should be full with hot tap water and cleaning solution, and the white tank empty. What Types Of Stains Can Rug Doctor Products Remove? If your carpet is wet, ple Rug Doctor Troubleshooting: No Suction Rug Doctor. Cleaning instructions should always be found on the fabric label provided by the manufacturer. That said, wed recommend you act fast if you drop your hot dog on the carpet and keep permanent markers away from young children who like to create unconventional art. Its dual brush technology and powerful suction allow it to clean and dry carpets more efficiently than the majority of other leading brands, making it an excellent choice for families with children and furry friends. Analytical cookies are used to understand how visitors interact with the website. We purchased the Rug Doctor Deep Carpet Cleaner so our reviewer could put it to the test on a variety of set-in stains. The average water tank capacity is around one . Watch the upper white tank and empty as needed to prevent from filling with foam. Find a repair shop near you. Youll see dirty water coming up through the see-through dome. Analytical cookies are used to understand how visitors interact with the website. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Thanks ! Rug Doctor Portable Spot Cleaner Support | Rug Doctor Portable Spot Cleaner Where do I get started? If dirty water stops entering the upper tank, the lower tank is empty. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. No instructions came with the box, so had to do some online research. Learn more. If you are still experiencing problems please call our Consumer Support Specialists - 01903 235558 TROUBLESHOOTING GUIDE The hand tool also comes with a caddy that you can clip onto the back of the Rug Doctors handleno screwdriver needed. Make sure the power button is positioned to on. When reinstalling the Float Column into the Wide Opening lid, make sure that it is properly aligned with the other components. Exclusions and limitations apply. Turn the switch to Carpet, then press down on the red button and pull back slowly and steadily. If you are seeing foam enter the clear dome, it indicates an excess foaming problem. Ensure the machine is set to hand tool use. Use of the Machine for rental voids the Warranty and is not permitted under Federal Law (see UNAUTHORIZED USE statement below). Press the Soap & Scrub Solution Button to apply solution while making 2 slow wet passes (1 forward and 1 backward) over each area. Empty the bag or canister of your vacuum cleaner and vacuum carpeted floors thoroughly. Rug Doctor is not liable for any consequential or incidental damages of any nature involving the purchase/use of your Machine. There is a chance that the outlet you are trying to use is only rated for 10 amps, while the machine requires 11. Vapamore MR-1000 Forza Commercial Steam Cleaner. Another feature we found awkward is that you can only use the Rug Doctor in a backward motion. To obtain Warranty assistance, please call 1-800-RUG DOCTOR (1-800-784-3628), or email consumer.support@rugdoctor.com. Find a repair shop near you. Do not use the previous pump's in-line diode. These cookies ensure basic functionalities and security features of the website, anonymously. Sign up for Rug Doctor updates and receive: If you are sending a comment about your Rug Doctor cleaning experience, we may wish to use it for our testimonials section or in any printed materials. If you feel strong suction, reconnect the vacuum hose and go over the area you were trying to clean that is wet. How to fix rug doctor carpet cleaner not spraying water ( replace water pump) azteksoldier50 24K views 2 years ago Troubleshooting why your carpet cleaning wand is not spraying water Clean. Is It Necessary To Use Carpet Stain Protection After You Have Cleaned Your Carpet? My X3 model rug doctor continuously sprays Until it runs out of water doesn't matter if the red button is pressed or not when you turn on the machine, it starts sprain. Experts recommend deep cleaning your carpets and rugs once per year, and if youre tired of paying for professionals to do the job, you might be eyeing a product like the Rug Doctor Deep Carpet Cleaner. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Rug Doctor | Wayfair Run hot water through the filter in your sink for about 20 seconds. If you are seeing foam enter the clear dome, it indicates an excess foaming problem. The manufacturer recommends adding 1/2 cup of Rug Doctor Carpet Cleaner to the water for the dirtiest carpets, or 1/4 cup of Carpet Cleaner if your rugs are only lightly soiled. There might be a clog in the lower vacuum track, and the machine will have to be looked at by a vacuum repair facility. Commercial use is excluded under this Warranty however the ONE YEAR LIMITED COMMERCIAL WARRANTY applies, as shown below. Reply. This cookie is set by GDPR Cookie Consent plugin. Center a replacement axle hub cap over the exposed axle end. Rug Doctor Portable Spot Cleaner Support | Rug Doctor Instruction Manual Troubleshooting Using My Machine Warranty Information User Manual For more information about how to properly use this Rug Doctor machine, download the User Guide by clicking the link below. The replacement pump must be installed in the same direction as the original. When The Handheld Motorized Brush Does Not Oscillate Or Move Back And Forth At A Consistent Rate, What Should You Do? In no event shall Rug Doctors liability exceed the purchase price of the Machine. Instead of moving back and forth like you can with other carpet cleaners, we had to pull the machine backward in a straight path, then release the trigger, tilt the front of the machine up, and wheel it to the top of the carpet to do another pass. Plus, the handle folds forward for more convenient storagethough the machine is still quite large and will take up a lot of room in your closet. Get $30 off Pet Portable Spot Cleaner with coupon code SPOT23! For the Wide Track model, if the Rug Doctor does not spray at all, both pumps require replacement. Rug Doctor will, for the original purchaser, repair or replace including labor, any part that is defective in material or workmanship for your Machine within the Warranty period listed above. Does the area where you have been cleaning feel wet to the touch? Commercial use is excluded under this Warranty however the ONE YEAR LIMITED COMMERCIAL WARRANTY applies, as shown below. When you are operating the handle-like trigger on the hand tool, make sure you are able to squeeze it about a of an inch or so. Insert the end of the solution hose into the center of the brass connector. Use of the Machine for rental voids the Warranty and is not permitted under Federal Law (see UNAUTHORIZED USE statement below). Disconnect the black and gray vacuum hose and connect the gray cuff of the upholstery tool. Rug Doctor is not liable for any consequential or incidental damages of any nature involving the purchase/use of your Machine. Read full answer 11/16/2021 11:59:11 PM Try plugging the machine into a different outlet. These cookies will be stored in your browser only with your consent. Check to see that the switch on the top of the Motorized Brush has been flipped to the ON setting. This Warranty applies for normal household use only. This hefty rug cleaner looks quite similar to the ones you can rent out from a home improvement store, and it claims to do as good a job as the pros when it comes to deep cleaning your carpets. If this is the case, remove the tank and refill it with water or solution as needed. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. This will loosen the front metal blade. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Please explain the nature of the problem. After carrying out these simple checks, the Rug Doctor machine should work as normal. of Oxy Cleaning Solution. Necessary cookies are absolutely essential for the website to function properly. If the hand tool still has little or no suction, there may be a fault with your machine. Before you put it back in, put your hand over the hole where the filter came out and turn on your vacuum. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. With the white tank empty and the clear dome sealed on top, turn on just the vacuum (not activating the brush) and let run for 30 seconds to 1 minute to allow the moisture in the motor to blow out. Be sure the machine switch is turned to Carpet, then press down on the red button for 15 to 30 seconds. The cookie is used to store the user consent for the cookies in the category "Performance". Explained. $30 off Pet Portable Spot Cleaner with code SPOT23 at checkout. Check the connection by gently pulling the hose upwards. Is It Safe to Use Rug Doctor Cleaning Products Around Pets and Small Children? To Clean Both Carpet and Upholstery, Which Detergent Should You Use? If the switch is in the OFF position, press it to the ON position and try the machine again. Thereafter, you may be directed to take the Machine to a local repair center or required to ship the Machine to a Rug Doctor Warranty center should additional repairs be required during the Warranty period. If you click on links we provide, we may receive compensation. While we did end up going over the rug two times, we were surprised at how frequently we needed to refill the 1-gallon water tank. You may need to press and release the spray trigger for 10-12 seconds in order to remove any air from the spray tube. If dirty water stops entering the upper white tank, the lower tank is empty. Please explain the nature of the problem. Clean upholstery with your Rug Doctor Mighty Pro X3. In this case, youre better off just attaching the hand tool and spraying it with that. Analytical cookies are used to understand how visitors interact with the website. Necessary cookies are absolutely essential for the website to function properly. In no event shall Rug Doctors liability exceed the purchase price of the Machine. Next, attach the solution line. You also have the option to opt-out of these cookies. Do you know which way for sure the pump nozzles should be facing on our model? HOW DO I GET SERVICE UNDER THIS WARRANTY? I would like to view how to open the housing & replace the pump on the Rug Doctor model DC 1. WHAT DOES THIS WARRANTY COVER / HOW LONG DOES THE WARRANTY LAST? The one special feature of this carpet cleaner is the optional Super Boost, which is intended for heavily soiled or high-traffic areas. This is normal. . What Is The Proper Way To Reset A Rug Doctor? Among the stains that can be removed with Oxy Power Stain Remover are: beer, blood, butter/margarine/chocolate, clay/cough syrup/curry/curry sauce, crayon/dirt/grass, food coloring/grease/oil, fruit juice/berries/grape juice/ketchup/gravy, ink/jelly/jam/ketchup/lipstick/makeup/motor grease/oil/paint/water. If youre looking for a carpet cleaner that can get deep into medium- to high-pile rugs, the Rug Doctor Deep Carpet Cleaner will certainly get the job done, pulling up dirt you didnt even know was there. Rug Doctor X3 Commercial Carpet Cleaner - Large Red Oxy Pro Pack Not all products are this easy to assemble, so make sure to invest in one of the best home tool kits so youre always prepared. If dirty water stops entering the upper tank, the lower tank is empty. Each pass across the room should overlap the last pass by an inch or two. Clean upholstery with your Rug Doctor Mighty Pro X3.

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