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They very well know about the problem, but the night manager told me "it is out of our control". They made my stay fine. Hi AgentAndrea, We're so glad to see that your stay at our hotel was an A+! Your compliments of our ideal location on the River walk, comfortable guest rooms and warm staff are sincerely appreciate will definitely be shared at our next team member meeting. Tracie, Okay, here is a frequent travelers opinion of the Hotel Palacio in San Antonio. The restaurant was excellent, I ordered excellent dishes. There are more places to choose from in the, hilton palacio del rio hotel san antonio, hilton hotel san antonio, hilton san antonio, palacio del rio hilton, san antonio hilton, Frequently Asked Questions about Hilton Palacio del Rio. The staff were supremely helpful. We live in San Antonio but due to my husband's health issues, find it difficult to travel anymore. There are also several dining options located on-site. The wine bar was excellent and the drinks were cold. Please feel to reach out the next time you are in need of any toiletries as our team would be happy to assist where possible. I loved this hotel. JCB, The staff was unfriendly and cold I was not even offered dri.king water at the registration. Location 4.8. If you can't find what you're looking for, you can also send your own questions to the property. We loved staff and location. Safe travels! Until then, we wish you happy travels! Your compliments are appreciated and will be shared with our team members. I was downtown San Antonio for the 2023 Texas Cavaliers River Parade held every year during San Antonio Fiesta week. Yes, some rooms of Hilton Palacio Del Rio Hotel do have a workspace. River view Amazing location brings you close to the Alamo and the Riverwalk! Flat-screen TV They even remembered my name which I loved. I had a very pleasant stay. Ideal location, at walking distance from Rivercenter Mall. Some rooms of Hilton Palacio Del Rio Hotel welcome guests with the following facilities: Can I cancel my booking at Hilton Palacio Del Rio Hotel San Antonio? Dear moxietalented, Thank you for taking time to write a review. Would definitely return. The restaurant did not have any light breakfast item. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Hilton Palacio Del Rio Hotel is only 1.3 km of Southern Pacific Passenger train station. we enjoyed staying at hilton palacio del rio. Dear Rena B, Thank you for choosing to stay with us and share your review. Come visit and enjoy a Cocojito made with . The mac & cheese is superb, we definitely recommend it! Claim your listing for free to respond to reviews, update your profile and much more. Check out River's Edge Cafe + Patio Bar, Tex's Sports Bar (the only sports bar on the River Walk) and the famous Durty Nelly's Irish Pub. We liked hilton palacio del rio 4-star hotel in San Antonio. More. Every room in our 4-Diamond hacienda-style hotel has a balcony overlooking the River Walk or the city. Are there opportunities to exercise at Hilton Palacio del Rio? Safe travels. Iron, 380 feet Below are the meeting, . Our room service was taken care by a lady named Pilar Montes. Hilton Palacio Del Rio - Events and Weddings The reception personnel and housekeeping were excellent. Early check-in, late check-out. Private Bathroom Staff were eager to help, absolutely courteous people. 85,638 were here. This is exactly what we strive for and we thank you for taking the time to bring this to our attention and share it with the Tripadvisor community.It would be our astute pleasure to host you again the next time your travels bring you to San Antonio. Hilton Palacio del Rio dining options River Walk including The River' Edge Caf Patio, Tex' Riverwalk Sports Bar Durty Nelly' Irish Pub.. Hilton Palacio del Rio San Antonio, TX perfectly located San Antonio River Walk. Iron, 300 feet 15 mins walk to the center. I liked it, recommendable. Room was comfy and had everything I expect in a Hilton ! Conveniently located restaurants include Domingo Restaurant, Biga on the Banks, and Boudro's Texas Bistro. It's true that we are not in control of these variables, but do try our best to make our guests feel at home if not venturing out for a lively evening. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. It'll be a delight to share your sentiments with our entire team at our next all-hands meeting. You could also order 1 item from the menu (e.g. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Impressive lobby. We enjoyed free breakfasts and I'd have it was the best one we've enjoyed at Hilton properties. 1 Room / 2 Adults. This 15 minute video shares our unique story about how we came to be thanks to HemisFair '68 Worlds Fair. Until then, happy travels! BGSanAntonio, Director of Sales at Hilton Palacio del Rio, responded to this review. Tripadvisor performs checks on reviews. However after the first night, I checked the rate and it was $224. The bed was comfortable, after a long drive. See all. My hotel room had a walkout balcony with a view of the river walk. No bottle water. Hilton Palacio Del Rio Room Service Menu Dining Options River The staff was unfriendly and cold, Ask 408francesf about Hilton Palacio del Rio, Ask Kelley S about Hilton Palacio del Rio, We compared the lowest prices from 8 websites, We compared the lowest prices from 9 websites, Holiday Inn San Antonio-Riverwalk, an IHG Hotel, Relax with a $100 Spa Credit with Your Stay, Holiday Inn San Antonio SeaWorld, An IHG Hotel, JW Marriott San Antonio Hill Country Resort & Spa. So we decided to stay local and get away for a night and experience the fun of the Riverwalk. Hotel Reservation Network | 2023 Refrigerator Every staff member was extremely helpful and friendly- especially Phillip and Sheila! We can completely understand your sentiments and would recommend a city-view room during your next stay. The check-in process was quick and simple. This property is making considerable investments and efforts toward becoming more sustainable. It would bring us great joy to host you again in the future to ensure you a true 5-star Palacio del Rio experience. Wonderful safety & Loss Prevention staff. As for lighting breakfast options at The Rivers Edge, we always have a yogurt parfait, fresh fruits, and omeletes on the menu which would definitely fit the bill for a light breakfast. HILTON PALACIO DEL RIO - 526 Photos & 292 Reviews - Yelp Showcasing a river view, this room has a flat-screen TV with cable and a fridge. We stayed on the 18th floor and I had a breathtaking view of the. Yes, Hilton Palacio Del Rio Hotel San Antonio offers free cancellation. We also offer Starbucks in our lobby-level Coffee Cupboard. Find out what food and drink options you could be enjoying at this property. Hilton Palacio del Rio vs San Antonio Marriott Rivercenter | Tripexpert Communication was challenging, wi-fi was bad. 7 minutes' walk from the 15-mile San Antonio River Walk, the 4-star Hilton Palacio Del Rio Hotel San Antonio offers accommodation with a luggage storage and a gift shop. Is parking available at Hilton Palacio del Rio? A room in Hilton Palacio Del Rio costs approximately $190. But we chose this hotel because 1) it was on the riverwalk and 2) it was close to the convention center where I attended a conference for half our stay. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Pilar, our server, was wonderful. Ask Herdfan1 about Hilton Palacio del Rio, Ask Patrick D about Hilton Palacio del Rio. offering over 100,000 hotels worldwide. HILTON PALACIO DEL RIO - 579 Photos & 323 Reviews - Yelp Nice base for staycation, totally recommend. I loved that the temp control worked well and quickly and our balcony had a great view of the theater! San Antonio Marriott Rivercenter comes in at 83 with endorsements from 5 sources including Star Service, Oyster and Frommer's. Guests can watch the downtown cityscape from a garden terrace. got our order correct, the food arrived quickly and Pilar provides very friendly service. The bed was old and uncomfortable. Rooms could use a little refurbish. Any one of them will greet you and ask if you need anything. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. We're so glad to see that you enjoyed our ideal location direclty on the River Walk, as well as the proximity to nearby entertainment and dining. . Pool was heated and beds were comfy. Spotlessly clean rooms with comfortable triple sheeted beds. Room was clean and comfortable. Please note that all Special Requests are subject to availability and additional charges may apply. Located in the centre of San Antonio, the . Also, all of the guest room beds were changed at our property less than six months ago, so we will definitely look into why the bed in your room did not exceed expectations.As for lighting breakfast options at The Rivers Edge, we always have a yogurt parfait, fresh fruits, and omeletes on the menu which would definitely fit the bill for a light breakfast. Pretty hotel. As an Hhonor Gold member, we did get free full breakfast, which was very nice. unfortunately, after paying $500 a night, i found out that the room faces the riverwalk, which during the day is delightful, but the band starts playing at 7 PM and doesn't end until midnight. We will surely be researching this. Every room in our 4-Diamond hacienda-style hotel has a balcony overlooking the River Walk or the city. On-site at the Hilton Palacio del Rio, guests can enjoy an outdoor swimming pool as well as a modern fitness center. avoid unless you are a night owl, or better yet, enjoy mediocre music pumped into the room from the riverwalk. The only service (valet) was ~$45 ($42 plus tax) per day. It's also great to know that you enjoyed the guest room, private balcony and ideal location on the River Walk. 1,467 reviews. Combine these deals with our all-devices booking engine, strict privacy focus, and world-class The Food & Beverage team is - Hilton Palacio del Rio - Facebook As soon as she saw me she walked up to check on me and helped us to our truck. We will be back! We knew of the limited maid service so we requested extra towels, coffee/creamer/cups for the in room coffee maker. Service 4.5. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. We hope to have the pleasure of welcoming you back soon. Many things to mention - everything was clean, outstanding food, incredibly beautiful views. What attractions are close to Hilton Palacio Del Rio Hotel San Antonio? Taxes and fees that are shown are estimates only. Within a 15-minute walk guests will also find the three-block outdoor plaza "Historic Market Square". I stayed at this hotel 25 years ago and again about 10 years ago. Do not be fooled. Our team is dedicated to ensuring that the historic hotel remains a shining beacon for true Texan hospitality for years to come. Additional charges may apply. Rooms could use a little refurbish. The hotel was constructed for the 1968 World's Fair, HemisFair '68, and was designed by Cerna & Garza Architects. My wife and I stayed for a few nights, and we really liked this Hilton property. Conference took me here and location will bring me back1. American Express. We use cookies to ensure that we give you the best experience on our website. Enjoy free WiFi, breakfast, and a 24-hour fitness center. The hotel was nice enough to provide earplugs. 1,458 comentarios. Great location. Guest ReservationsTM is an independent In walking distance from restaurants, bars and shops, we're across the street from the Henry B. Gonzalez Convention Center and boast 25 meeting rooms for events. Tracie. Gorgeous view, excellent service, exceptionally comfortable beds. Review tags are currently only available for English language reviews. Perfect location. If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. Great locations and deals for every budget. Hi Aemdad, Firstly, thank you for your years of loyalty to our property. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Fig Tree Restaurant was 10 mins walk away. The sports bar is ideal for a relaxing drink. Forgot . Yes, send me expert advice, handpicked recommendations, and tips for my family. Unique fairly clean hotel with polite staff who made the stay a very nice experience. The Hilton Palacio del Rio features an ideal location directly across from the Henry B. Gonzalez Convention Center. Tall Story - Hilton Palacio del Rio: H.B. Yours is not typical of a guest review, and sounds like we could have offered you an extra amenity to improve your stay. In walking distance from restaurants, bars and shops, we're across the street from the Henry B. Gonzalez Convention Center and boast 25 meeting rooms for events. Reserve hotel rooms. All staff was especially nice, solved my issues. Yes, dry cleaning and laundry service are offered to guests. 200 South Alamo Street, San Antonio, TX 78205, United States of America - Excellent location - show map. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. What are some of the property amenities at Hilton Palacio del Rio? Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Thank you also for being a Hilton Honors Diamond Member. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Sounds like we missed the mark on providing you what you deserved. For fun, families can walk two blocks to the Alamo, see whats happening at the convention center or visit HemisFair Park. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Visa, Sign in to get trip updates and message other travelers. Hi Luis T., Thank you for choosing to stay with us and for taking the time to review the experience. I stayed on this property over the memorial holiday weekend, and here is an honest opinion of this property ONLY! We sincerely appreciate your kind words and look forward to hosting you again in the future. Hilton Palacio Del Rio provides such facilities as an outdoor swimming pool, a patio and a gym. I would stay here again. The Hilton Palacio del Rio boasts an ideal location directly across from the Henry B. Gonzalez Convention Center. There was high speed internet access at the property. We are happy to hear that you found our service to be wam and friendly.Also, our culinary team will be delighted that you enjoyed our Lobby Bar. Which languages are spoken by the staff at Hilton Palacio del Rio? . There's no capacity for cribs at this property. Zachry and his wife Molly were the first people to check into and "ride" their hotel room, Room No. Boasting location near The Alamo History Museum, this San Antonio hotel comprises 485 rooms and 2 restaurants. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. 200 South Alamo Street, San Antonio, United States; Hilton Palacio Del Rio reservations available at 'rooms', Hilton Palacio Del Rio phone number isn't available on our site, if you want to call Hilton Palacio Del Rio visit site of a hotel, Guest reviews are submitted by our customers after their stay at Hilton Palacio Del Rio. Choose your dates to book todays available rooms and rates. It is our goal to ensure each guest feels cared for and it is apparent that we succeeded at this during your stay. All rooms were placed in 46days and the structure was completed in a record 202 working days with crews working around the clock in staggered shifts. The most expensive day is usually Friday. In walking distance from restaurants, bars and shops, we're across the street from the Henry B . Offering an exceptional location directly on San Antonio's famous River Walk, this city center hotel is within walking distance of popular attractions, including the Alamo, and features many modern conveniences. Any one of them will greet you and ask if you need anything. 200 South Alamo Street, San Antonio, TX 78205, Estados Unidos - Excelente ubicacin - Ver en el mapa. Hilton Palacio Del Rio Reviews, Deals & Photos 2023 - Expedia Showcasing a city view, this accessible room includes a roll-in shower. Please dont include personal, political, ethical, or religious commentary. If you dont book a flexible rate, you may not be entitled to a refund. Free breakfast with lots of options, iconic and fairly clean place. Every room in our 4-Diamond hacienda-style hotel has a balcony overlooking the River Walk or the city. our room had a good bed and a pleasant view. Fee. Your comments are appreciated and will be shared with our Team Members for continued training. Your comments are appreciated and will be shared with our team members. If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. 8.3. Air conditioning Hilton Palacio del Rio - Tripadvisor Discover genuine guest reviews for Hilton Palacio Del Rio, in Downtown San Antonio neighborhood, along with the latest prices and availability - book now. The hotel opened 5days early on April 1, 1968. H.B. Muy bien. Hilton Palacio del Rio. The Hilton Palacio Del Rio Hotel. Featuring a bay view, this accessible room features a flat-screen TV and a coffee machine. The most helpful contributions are detailed and help others make better decisions. Our housekeeping team would be happy to supply toothbrush and toothpaste upon request. What facilities can be used at Hilton Palacio Del Rio? Each room at the hotel has a private balcony, a plasma television, high-speed Internet access and comfy bedding. We hope to have the pleasure of welcoming you back soon. Lovely Hotel with fabulous views and balcony on the San Antonio River. It had, Dear bonnie c, Thank you for choosing to stay with us and share your 5-star review! Previous Carousel, 2 of 2. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Amenities. Prices are the average nightly price provided by our partners and may not include all taxes and fees. As a valued Hilton Honors member you deserve a 5-star experience which we fell short of. Wonderful location and staff, excellent prices. Learn more about us. This double room features air conditioning. InterContinental (IHG) Hotels in San Antonio, Hotels near Operation City Quest Scavenger Hunt of San Antonio, Hotels near San Antonio African American Community Archive and Museum, Hotels near (SAT) San Antonio Intl Airport, Hotels near University of Phoenix - San Antonio Campus, Hotels near University of the Incarnate Word, Hotels near Medical Assistant School San Antonio SWS, Hotels near Southwest School of Business & San Antonio, TX. Rooms available at Hilton Palacio Del Rio Hotel - Agoda.com Hilton Palacio del Rio (San Antonio, TX): What to Know BEFORE You Bring It was a scramble just to park your car in line, when there were other card waiting. The location of hotel was great. Riverwalk, Alamo plaza, Market Square, shopping and great dining were within a comfortable walk. The Hilton made it happen. Interesting choices. Enter your dates to view today's low rates and promotions. As an independent travel network offering over 100,000 hotels worldwide, Air conditioning All rights reserved. Tracie, We are Hilton Honors members, I'm putting that upfront. Also, all of the mattresses at our hotel were replaced within the last 6 months, so it is concerning to see that you did not feel this way. I highly recommend this hotel. It has beautiful location a short walk to a modern museum. This is the version of our website addressed to speakers of English in Canada. There are also several dining options located on-site. Courtyard by Marriott San Antonio Riverwalk, Copyright 2023 Family Vacation Critic All Rights Reserved. Guests submit their subscores and their overall scores independently theres no direct link between them. Your kind word will surely help to keep us motivated as we look for provide each guest staying with us a similar experience. Hilton Palacio del Rio - Wikipedia All content should be genuine and unique to the guest. It made our time in San Antonio very special. The bed was old and uncomfortable. Log In. 1 KING CITY VW MOBILITY ACCESS W/ RI SHWR, PRIVATE BALCONY-REFRIGERATOR-MP3 CLOCK, HI SPEED 9.95/ DAY-SERENITY BED-LUX LINENS, 2 Dbl City Vw Mobility Accessible W/ Bathtub. The Breakfast buffet was great with lots of variety. A work desk and tea and coffee-making facilities are available. HemisFair Park can also be found only seconds away along with a number of area golf courses. 600 feet away there is la villita cafe. so, i had to stay up until midnight on a thursday workday, when i had early meeting the next morning. Please wait, we're checking available rooms for you. Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law. The staff was super-friendly and helpful. Clean place with very good service and drinks. Your contribution should be yours. I just stayed there this weekend and found the hotel did a complete top to bottom update.

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