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Please call us 36 hours prior to travelling to check the latest status. BUS USERS across Coventry will be among those affected as National Express West Midlands bus drivers start an indefinite strike from today (Monday, March 20). (b) If you wish to amend your Ticket: Please refer to Condition 3.5. If you fail to produce the discount card you will be required to pay the applicable fare payable for the Journey(s) permitted by your Ticket without the discount. (a) Making the claim: If you wish to cancel your Ticket earlier than 24 hours prior to the departure time shown on your Ticket you may claim a refund from the office or agent who issued the Ticket. This means we may not be able to transport wheelchairs, even if they can be folded, where assistance equipment or auxiliary aids mean they cannot be safely stored in the luggage hold or where their weight means they cannot safely be lifted into and out of the luggage hold. The business also operates Dublin Express services in Ireland, between Dublin city centre and the airport. Unaccompanied children will be asked for proof of age or a signed letter of permission from their parent/guardian. (ii) cancel the Ticket, and allow you to claim a refund of the full amount of the fare and any seat reservation fee if no portion of the Ticket has been used, or, if the outward part of a return Ticket has been used, 50% of the fare and any seat reservation fee for the return Journey. . Make an Appeal If you have been issued with a Penalty Fare Notice, choose the correct rail company below to start your appeal. Calls to this number are charged at local rate. If you can't find your journey or it includes a connection please use our journey planner to see full details and book. NX West Midlands (@nxwestmidlands) / Twitter (c) Fraudulent Tickets: If we have reasonable grounds to believe that a Ticket has been fraudulently obtained or used, we reserve the right to invalidate the Ticket and prevent you from travelling on all or any of our Services. This fee shall vary depending on the seat selected and the applicable Service, but you will be told what the fee is for your pre-selected seat prior to completing your purchase and therefore you can change your mind at any time prior to completing your purchase. Young persons aged 16 or 17 years can travel alone on European services but only if they have a letter of authority from a parent or guardian. NX West Midlands. Such item of Luggage will be stowed free of charge in the hold provided that: (a) it measures no more than 45cm x 35cm x 20cm and you do not take on board any hand Luggage, or (b) it is within your hold Luggage allowance referred to under Condition 11.1(a)(i) above. Likes. Reg No. Sunshine and showers as temperatures rise for bank holiday Looking for online college/courses to help me prepare. BrumWish 2021 aims to get thousands of Christmas gifts to young children in need across our city - the homeless, the vulnerable, kids in care and kids who have little. All journeys on Sundays and some on weekdays will still run to Walsall (as service 77A). (g) Effect of refund: If we give you a refund, your Ticket will be cancelled and we shall have no further obligation to carry you on any Service with that Ticket. West Midlands tram repairs could last beyond Christmas as frustration boils over, Owners of Fiat 500 cars have been given warning by police, Officers say the car model is actively being targeted by thieves at train stations, Mapped - areas in and around Birmingham with the worst drivers, Areas such as Wolverhampton, Dudley, Kidderminster, Staffordshire, Bromsgrove and more have hundreds of bad drivers, I pay double the price to travel because I'm disabled - things need to change, Kelly Bloomer, from Rowley Regis, said travelling around Birmingham in a wheelchair was a 'nightmare', Police update after man killed and two others hurt in Rowley Regis lamppost crash, Police have issued an update on the investigation into the fatal crash, Couple driven out of home due to 'creepy' neighbour's taunts about sex life, Alex and Carla Salt accused the man of playing 'sick mind games' which made them feel 'completely unsafe', Crafty Midlanders create postbox toppers to mark King's Coronation - here's some of the best, The cheerful creations have raised countless smiles from passers-by, In pictures: Hidden Kidderminster village and its stunning woods and lake, Nature lovers near Kidderminster will adore these special woods, Pictured: Incredible postbox toppers to celebrate the King's Coronation, Crowns, beefeaters and even King Charles III and Queen Consort Camilla now adorn postboxes across the region, Michelle Heaton shares sad photo after celebrating two years of sobriety, The Liberty X singer shared a throwback photo to the last day she drank alcohol, Sister sprayed brother with chili and vinegar concoction in long-running family feud, She attacked him after a chance meeting in the street and then tried to spray him again, hoping he would be peering through his letterbox, Aston Villa failed massively in one key area against Man United as Unai Emery makes intentions clear, Heres the big talking points as Man United put a stop to Villas run of form with a West Midlands derby against Wolves now on the horizon, The children's museum with a fairy tale forest caf and giant grasshoppers - just one hour from Birmingham, Kids can build dens in the gardens, pick up pre-loved books in the Jungle Bookshop and brave a Mystery Rooms Experience at the Childrens Country House at Sudbury Hall in Derbyshire, MasterChef Australia judge Jock Zonfrillo dies as Jamie Oliver and Gordon Ramsay lead tributes, Gordon Ramsay and Jamie Oliver are among the famous names to have paid tribute to the 46-year-old presenter, Six household appliances that can cost 450-a-year to run - full list, Fridges, freezers, and washing machines are all becoming significantly more expensive to run, Tower crane installed by 'spider men' next to Birmingham Town Hall, The 1.2 billion Paradise project in Birmingham city centre has reached another milestone with a 50-metre tower crane arriving to build Three Chamberlain Square, Three Chamberlain Square in Paradise - pictures of new crane going up, The new 50-metre crane that will build Three Chamberlain Square has been erected next to Birmingham Town Hall, Police find 'interesting items' in suspected stolen car, The Ford Firsta was boxed in on Long Lane, Halesowen, Teenage boy 'missing in river' and four friends pulled from water, Major search of Lechlade-on-Thames river under way to find boy, 12 amazing Birmingham street food vendors you need to visit this summer, We're lucky to have a number of quality street food locations in the city, we've picked out 12 of the best that you can tuck into right now, ITV Im A Celeb twist causes upset as Myleene Klass slams decision, The announcement from Ant and Dec doesn't go down well in camp, Aston Villa Q&A live: Boubacar Kamara latest, Johan Lange role, Cameron Archer future, summer plans, Ashley Preece hosts this weeks live Q&A as Aston Villa aim to chase down a European spot with just four games remaining, starting with Wolves this weekend, BBC presenter hospitalised due to nasty injury as fans send messages of support, He posted a picture of himself lying in a hospital bed, Manchester United were 'too clever' for Aston Villa after exposing 'simple' gameplan, Aston Villa were edged out by Manchester United on Sunday at Old Trafford to effectively end their slim Champions League hopes, Grass won't be mowed for a month in four Birmingham neighbourhoods, The council pilot will be rolled out in four city wards - and it could transform how parts of the city look. If you do travel on any Service without a valid Ticket, you must leave the Service when asked, and we will be entitled to remove you from the Coach if you refuse, unless you immediately purchase a valid Ticket for your entire Journey (subject to availability of a seat for your entire Journey) and you pay: (i) the applicable fare as specified by the driver of the Coach or any National Express representative for the Journey which you are making; plus. Modern slavery statement. If you cancel your Ticket for your Journey(s) where you have pre-selected a seat or if you cancel your pre-selected seat, the seat reservation fee shall not be refunded (irrespective of whether or not your Ticket is refundable pursuant to the applicable Special Conditions). The goalkeeper could only push away the forward's low strike and Fernandes beat Moreno to turn home the loose ball. This also applies to passengers travelling in wheelchairs. Get a refund or compensation | Transport for West Midlands - TfWM The skipper celebrated by staring at the away fans that had been goading him. X4 (Birmingham) is operational during everyday. He said the main factor impacting the shortage of drivers was delays . Andrew Tate arrested for human trafficking, Official UNIVERSITY of BATH 2023 entry thread. The charges will be confirmed during the booking process. Need a paper copy? For the avoidance of doubt, we will not be responsible for such additional costs or losses where caused by Circumstances Beyond Our Reasonable Control or any reason as a result of or in contemplation of Brexit. We may at our discretion replace your Ticket in such circumstances; provided that we can confirm that it is still valid and subject to Condition 6.3. Fallings Park bus garage People can get an. We will not be liable for any additional costs or losses you may incur as a result of you missing the departure of the Coach. Commuters, students, schoolchildren, shoppers, people needing to get to hospital and medical appointments and others could struggle getting to where they need to be. We therefore recommend that booking is made at least 36 hours in advance of travel, through our Assisted Travel Helpline on 03717 81 81 81 (lines open 8am - 10pm 7 days a week) or using another contact method listed in our Disabled Code of Practice, so that we can check that your mobility scooter is safe for stowage in the luggage hold. (b) Unaccompanied children: We will not be obliged to carry any child under the age of 16 on any European Service unless that child is accompanied by a responsible person aged 18 or over. You can also donate cash, which will go into a fund held by a charity partner to use to plug gaps or buy specialist toys for children with additional needs. (d) Other border requirements: You are advised that when crossing any borders or check-points, further requirements may be applied by the countries you are leaving or entering. (a) No liability if you have no reservation: If we cancel or withdraw a Service before it has commenced, and you do not have a place reserved on it, we shall have no liability to you or any third party. Conditions of carriage. you having to buy a Ticket for another Service if you miss your connection), unless caused by our failure to provide the Service with reasonable skill and care. (d) Young persons over the age of 16: Young persons over the age of 16 do not qualify for a Child Ticket and will be required to purchase an adult Ticket (unless they qualify for any other discounted or concessionary travel). If, after you commence a Journey, you are prevented from travelling further by reason of illness, we will at our discretion permit you to break your Journey at the next available and safe stop, and to resume your Journey on the next Service which has available seats after you become fit to travel again. Mayor's urgent bus strikes plea to bus drivers & National Express West Policies & statements. A Ticket may only be used by the person(s) named in it or for whom it has been purchased and may not be transferred to or used by anyone else. Children under 14 cannot travel alone unless accompanied by an adult (16+). (b) Rubbish: You must take your rubbish with you when you leave the Coach. It is not their Birthday !! You must take care of your Ticket, including by not losing, tampering with or spoiling your Ticket and by ensuring that your mobile phone or other electronic device is sufficiently charged so that a Ticket texted to your phone (an M-Ticket) or accessed via your email (an E-Ticket) can be displayed when boarding your Service and at all times during your Journey. You may not transfer or assign your rights or obligations under these Conditions and any Special Conditions to any other person. If short stops are made by a Service for toilet or refreshment breaks, you must return to the Coach punctually within the time allowed for the stop. Coachcards are not valid on European Services. Please ensure that the details you enter are accurate and match those on the Notice. However, if you wish to book travel on the day or otherwise within 36 hours of travel we will make reasonable efforts to arrange assistance on the day or within any advance notice period provided. Simply place your free travel pass on the reader and if you want to pay with cash, put 1 in the cash chute. (b) Excess or Outsized Luggage: We shall have no obligation to carry Luggage in excess of the permitted amount or size or which doesnt fit into a standard luggage shape (including for example only, sports equipment such as surfboards, skis and fold-up bikes, tents and musical instruments) but we may, at our entire discretion, agree to carry additional pieces of hold Luggage, or outsized items, subject always to space being available and on payment of a charge for each extra or outsized piece. Does anyone know an A/A* essay structure RS 10/15 makers? (a) Packing of Luggage: You must pack all of your Luggage safely and securely, and lock and fasten it, with a view to protecting your Luggage from loss, damage or interference, and to protect any persons or other property on a Coach from being damaged by your Luggage. Bus station travel shops axed by National Express

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