Please check our system monitor page to ensure there are no current issues and that our servers are processing transactions as normal. The supplied is not available on any merchant accounts associated with this vendor account. Available 24/7. As you have 3D secure enabled on your account, our system has provided you with the relevant data (ACSURL, MD, PaReq) to obtain 3D authentication. 0800 028 1662 UK. How a top-ranked engineering school reimagined CS curriculum (Ep. The Vendor field should contain the Vendor Name which you specified on your application form when you signed up to Sage Pay. Check the format of your request message. 2. This system message would only be generated if you have integrated using the Direct method where you are colleting the customers card details to send across to Sage Pay. You will not be able to perform a RELEASE or an ABORT against any other payment type other than a DEFERRED transaction. ATTEMPTONLY StatusDetail. If the related transaction you are trying to authorise is NOT an AUTHENTICATE transaction, you will receive this system message. You would have received this system message if you have not provided us with the correct value within the VPSTxId field. The request to VOID a transaction was Successful. This system message is usually generated when your are attempting to action on an original transaction (such as a refund, void, repeat, release etc) and the authorisation details of the original transaction (RelatedTxAuth) has not been provided. (You will see I've added a possibility to say which SagePay API protocol you want to use . The VPSTxId uniquely identifies the original transaction which you are attempting to REFUND, REPEAT or AUTHORISE through the Sage Pay system. The Authorisation has been declined by the bank. Any URL's which are longer will generate this system message. You must enter the post code to which the card being used is registered in the post code box provided on the payment page in order to continue. From the Sage support site http://techsupport.protx.com/errorindex.asp MALFORMED: The TxType or PaymentType is missing. A value of 0 (zero) indicates that no errors occurred and the transaction was approved. Account type selected requires 3D secure authentication to process Maestro or SOLO cards. The Failure URL value will need to be provided within your crypt string when posting your transaction registration. I am busy with implementing payments using Sage Pay direct protocol 3.0 (4,0 unavailable yet as I understand) . For example, if you send M, you must have a MOTO enabled Merchant Number registered with Sage Pay. Unfortunately, we are unable to process transaction values outside of these ranges. 3D Secure Authentication | Elavon Developer Portal The start date that you have selected is later than the current date. cannot be before , please check. You will also be able to contact Sage Pay support and provide them with the card type, card-issuing bank and the first nine digits of the card. The amount you are trying to AUTHORISE would exceed that value, so the authorisation is being denied. You will need to contact the Sage Pay support team to notify them how you generated this error message to enable them to look into the cause further and escalate to their live development team. Success! Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. The server received an invalid response from the upstream server while trying to fulfil the request. The request was unsuccessful due to an unexpected condition encountered by the server. If you are using your Simulator encryption password you will receive this error message when posting to the test or live servers. If you attempt to refund in another different currency to the original payment then you will receive this system message. and cannot be the same. You will receive this system message if you are passing an amount that is outside of the supported range. You have not provided us with the correct value within the VPSTxId field. The Amount is outside the mininum and maximum limits. There is a problem with the details that have been supplied. Missing SagePay . The Delivery Address1 contains invalid characters. Everything worked as expected and a new resource has been created. This field can contain up to 10 characters. If you are posting over a VendorTxCode that has been used for a previous transaction registration for a successful transaction against your account you will be presented with this error message. Learn more about Teams The RelatedVendorTxCode does not match the original transaction. Expectation Failed : The expectation given in the Expect request-header could not be fulfilled by the server. Please check your code to ensure you are only sending REFUND in a currency that matches the original payment. Find centralized, trusted content and collaborate around the technologies you use most. The Contact Fax contains invalid characters. The DeliveryFirstnames value is Too long. Either provide the user with access to the chosen or select another which the user has access to. The VendorEMail field can only ever contain a maximum of up to 255 characters and if you pass more than this within this field, you will receive this system message. If you do not have the relevant merchant number on your account, we would recommend that you contact your merchant acquiring bank to set up. You will need to make sure that you are sending the correct values for example: 123.45 4567.89 0.34 12.30 but not the values 123.456 4,567.89 .34 12.3 Check your code to ensure you are formatting the Amount field correctly. 3 User on the Card Details Entry Page. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. You must ensure that you are entering the expiry date of the card within the correct format in the expiry date box section provided on the payment screens. It would only be generated if you have integrated using the Direct method as this field indicates the type of card (Visa, Mastercard etc.) What were the most popular text editors for MS-DOS in the 1980s? Refunds are not allowed for this payment type. A valid card number has not been supplied in the Card Number field. Why does Acts not mention the deaths of Peter and Paul? This can be used to describe the goods being purchased or the nature of the transaction. 3D Secure rule not added. You must send the card holder's name in the CardHolder field of your transaction registration POST otherwise you will receive this system message. No further refunds can now be performed against the original transaction. SagePay Reporting API / getTransactionDetail / txstateid values You will need to check your code to ensure that you server doesn't send more than 200 characters each time. Invalid system used for the related transaction. A Postcode field contains invalid characters. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Success Page on your site once the transaction has been successful. Connect and share knowledge within a single location that is structured and easy to search. You will need to check your code to ensure that you are retrieving the correct value from your database before passing this through in the RelatedVendorTxCode field. You will not be able to enter more than 200 characters in the card address box on the payment pages. Any other values or characters will not be allowed and will result in this error message. 4.The RedirectURL must be valid. I got the integration key and password from opayo (sagepay) - the test environment. If no card address is provided you will be presented with this error message. The authorisation response was taking longer than expected and has therefore timed-out as a security measure. The NotificationURL should ONLY respond with a Status field, a RedirectURL field and optionally a StatusDetail field. When using the Form solution you will need to provide us with a Failure URL field containing a Fully Qualified Domain Name pointing to the externally visible page on your site to which customers are returned if a transaction fails. You will need to check your card, and if it has expired, you will need to destroy the card and use a different card type for the transaction. Authentication values are missing, https://github.com/joeratzer/opayo-admin-and-reporting-api-client. whose number you've supplied in the CardNumber field. Accepted values for the CardType field are: VISA (Visa Credit), MC (Mastercard Debit and Credit), DELTA (Visa Debit), UKE (Visa Electron), MAESTRO (UK & International Maestro), AMEX (American Express), DC (Diner's Club), JCB (Japan Credit Bureau cards) and LASER (Laser cards). This will not allow us to decode your transaction registration POST. The SuccessURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction succeeds. A VendorTxCode has not been provided within your transaction registration. You will need to check your code to ensure that you are entering numeric values only and that no letters are being passed over. opayo - 3DSv2 Sagepay Direct Integration basics - Stack Overflow When I'm going to transaction it shows the error " Response Text: User authentication failed due to invalid authentication values." This system message would only be generated if you have integrated using the Direct method where you are colleting the customers card details to send across to Sage Pay. The VendorName will be upto 16 characters or less and will only contain letters and numbers but no spaces or unusual characters. This value would have been sent back to you in the status response of the original transaction from Sage Pay. Run bin/magento setup:db-schema:upgrade . This URL must be http:// or https:// and be less than 255 characters long. The document/file requested by the client was not found. The Transaction has already been Released. An active transaction with this VendorTxCode has been found but the TxType is different. Why did US v. Assange skip the court of appeal? More than 50,000 rows returned. Please reveiw the information your server is posting to the Sage Pay server. If a card StartDate value of 1509 was passed this would generate this error code. You will need to check your code to ensure that you have not entered more than 200 characters within this field on the payment pages. I've been working with the new REST API, and that does accept "password" as the 3DSecure pass code. You will need to check your code to ensure that your server is not sending more than 10 characters within this field. You will need to check your code to ensure that you are providing the VPS Vendor Name supplied by Sage Pay during your application process. You will need to ensure that your code is not sending more than 200 characters within this field and that no invalid characters are being sent. You will need to check your code to ensure that the currency type is the same as the original transaction. Please ensure that you only ever use a fully qualified URL. You will need to check your code to ensure that you are not send more than this. You cannot set the administrator password using vspaccess. You must check your code to ensure that you only use a fully qualified URL. This is a mandatory field an you will need to ensure that you are proviinge us with the large numbers situated on the front of the customer's card and you will need to ensure that there are no spaces or hyphens being used as separator characters when providing us with this value. All previous AUTHORISE requests in total must not exceed the 115% value and any further AUTHORISE requests will be denied if they exceed the maximum limit. If you are received this system message when using the My Sage Pay admin area, we would recommend you view the system monitor page to ensure there are no issue or alternatively, contact our customer services team. The Card Type selected does not match card number. The GiftAid field specifies whether you wish to apply gift aid to the transaction. The command passed in the parameter was not recognised. The Card Range not supported by the system. Either an INVALID or MALFORMED response was returned. Please ensure that you only use a fully qualified URL. Must have only one basket field specified. AVSCV2 rule not added. If you send an AccountType parameter with your POST, you must have an equivalent merchant account set up to handle that type of transaction. ##### is an invalid date format. There is a problem with the details that have been entered for a European Payment Type. If the transaction has already been VOIDed you will be presented with this error message as you are only able to VOID a transaction once. Please try a different card. This will always be 16 characters or less, and only contain letters and numbers with no spaces or unusual characters. The BillingPostCode field which you have provided is longer than what is allowed. You will need to ensure that your code is not sending more than 20 characters within this field and that no invalid characters are being sent. Log in to your Sage product or service, go to Account Management and select Email. Overlaps with an existing rule. mysql - Sage Pay / Opayo Credential on File ERROR 3370 : The This error message relates to the Vendor account not having been set up successfully on the Sage Pay servers. It should contain no more than 40 characters consisting only of letters and numbers matching the value passed for the original transaction. As detailed above the card security code will consist of either three or four digits only depending on the card type selected. If the monitor page indicates that there are no issues, please contact us for more information. The CV2 value can be found of the back of the signature strip for most card types and will consist of three digits whereas an American Express card type will consist of four digits and this will be situated on the front of the card. The Sage Pay system has a maximum and minimum acceptable transaction value which are 100,000GBP and 0.01GBP respectively, with approximate equivalents in other currencies. The Authorisation process timed-out. The Cardholder Name contains invalid characters. and then fed in to the curl http header as. If you are passing any other characters, or spaces, you will receive this error. Gateway Timeout : The upstream server failed to send a request in the time allowed by the server. The primary admin user cannot be deleted. The Tranaction is not in a DEFERRED state. There are no card details registered for the token. The CardExpiry date that has been entered is not a valid month and year combination. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. This only occurs if there are problems with your POSTing component. By selecting a card start date that is later it will mean that the card is not yet valid and must not be used. This system message will appear when the REFUND you are attempting, which in combination with all other REFUNDs againsts the original transaction, would exceed the value of that transaction so the REFUND cannot be permitted. Configure the Settings - SagePay Form. The Billing Address2 contains invalid characters. A valid value is required,this must be value between 0 and 999999999.99. The PhoneID is not registered to any vendor account. You will need to check your code to ensure that your server is sending a valid e-mail address which does not contain more than 255 characters in length. SagePay Gateway Guide - Spreedly Documentation If you are providing a value which has more that 200 characters then you will receive this system message. The VPSTxId value uniquely identifies a transaction to the Sage Pay system and if this value has not been submitted in full or this has been sent incorrectly formatted, you will be provided with this error message when the Sage Pay system attempts to validate it. opayo - Missing SagePay RelatedSecurityKey - Stack Overflow The CV2 value you supplied in the CV2 field is incorrect, it must be a three or four digit number (American Express only), exactly as printed on the card. This will be due to the transaction timing out and will result in transactions not being authorised and being registered as failed payments. Information received from an Invalid IP address. Authentication credentials are missing or incorrect. The Sage Pay system will cancel your transaction as default and present you with this error message after the third failed attempt. The PayPal billing agreement was not accepted or failed. Connect and share knowledge within a single location that is structured and easy to search. Configure the settings page to suit your business. The StartDate is in the future. Thanks for contributing an answer to Stack Overflow! This is a notification system message to inform you that the transaction was cancelled by the customer. An active transaction with this VendorTxCode has been found but the some data fields are different. You are therefore unable to perform any further refunds against the original transaction. This URL must be http:// or https:// and be less than 255 characters long. Enter your new email address and select Continue. Opayo merchant session key. Authentication values are missing
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