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WebFor further information visit us at www.tonies.de or www.tonies.com. Anyone can write a Trustpilot review. Webtonies UK & Ireland | 2,346 followers on LinkedIn. At the moment, we deliver the tonies Soft Cuddly Friends with audio play to Germany, Austria, Switzerland and the UK.In the UK they are available with an English-language audio play, in Germany, Austria and Switzerland with a German-language audio play. The Tonie I bought for my grandson is now 4 years old + my granddaughter uses it constantly. Dear Lynne, we are so sorry that you have not received your refund yet, this is not the usual standard of customer care we provide.We sincerely apologise for the delays and inconvenience caused. Please don't hesitate to contact us anytime at wecare@tonies.com if there is anything else we can do for you.Happy listening! Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! Three of our new Steiff cuddly animals from our Soft Cuddly Friends series are equipped with an audio play chip sewn in, making them ready to connect to the Toniebox. If you would like to customise your choices, click 'Manage privacy settings'. Tonies have made a emotional at times stressful bedtime routine much better. Dear Lynne, we are so sorry that you have not received your refund yet, this is not the usual standard of customer care we provide.We sincerely apologise for the delays and inconvenience caused. Companies can ask for reviews via automatic invitations. Download Foursquare for your smart phone and start exploring the world around you! I emailed 3 weeks ago and was told it would take up to 4 weeks. We're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. She quickly finds her bearings and discovers the most amazing things. With countless stories to hear, songs to sing, and whole worlds to explore, the possibilities are endless. The chip is securely packed and sewn in so that nothing can happen and it is not damaged when you wash the toy in the washing machine. As others have said very very poor customer service and I'm now concerned about this products quality overall. How do I set up my Toniebox? References to confirm are 1728708, 1776131, 1787817. authenticate users, apply security measures, and prevent spam and abuse, and, display personalised ads and content based on interest profiles, measure the effectiveness of personalised ads and content, and, develop and improve our products and services. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. They listens to it every night before bed and we have even got family members to record stories so they can listen to them too. By clicking "Get Notified", you agree to ourTerms of Service, acknowledge ourPrivacy Policy, and agree that we may send you updates about this product and other tonies products and services. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! Hi Esra, thank you for getting in touch. tonies SE: Notification and public disclosure of transactions by persons dischar tonies SE standalone financial statements 2022, E-Mail voting rights notifications: voting.rights@tonies.com. Please don't hesitate to contact us anytime at wecare@tonies.com if there is anything else we can do for you.Happy listening!Aisia - Team tonies. Hi Esra, thank you for getting in touch. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! I bought this for my granddaughter, age 5, and she absolutely loves it. Finde Tonie-Hndler in deiner Nhe mit unserer. The Toniebox is designed for little listeners to use independently. 4 months in, no updates or improvements to app or software. To accept or reject analytics cookies, turn on JavaScript in your browser settings and reload this page. https://tonies.com/en-gb/referral/Happy listening!James - Team tonies. Get notified when your items are back in stock! We also offer Creative-Tonies, which allow you to record your own stories or content. He also shows his qualities when it comes to settling the "banana dispute" and making new friends tonies is the innovative award-winning audio system for children aged from 3 to 10 years old. Very good customer service. Very short sighted on the basis that the mostly costly thing to buy is all the stories. Company Registration Number: 1407, Favourite Children's Songs Playtime Action 2, Favourite Children's Songs: Travelling Songs Audio Play, Favourite Children's Songs: Birthday Songs Audio Play, Favourite Classics: Peter Pan And Other Classic Stories Audio Play, Favourite Children's Songs Playtime & Action, Favourite Masterpieces The Nutcracker Audio Figure, The Three '??? Foursquare 2023 Lovingly made in NYC, CHI, SEA & LA. tonies is the creator and publisher of tonies, the innovative and award-winning audio system for children. WebFrequently asked questions. I would advise against buying as although the product might be good (if it ever works) the company isn't competent enough to deal with anything should it not go smoothly. We bought a Tonies box for our daughter's birthday present. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! A patch with the red tonies logo shows that it is a Soft Cuddly Friend with an audio play. I contacted the company on several platform to see if could make the exchange. How do I set up my Toniebox? WebAmazon.co.uk: Tonies Characters 1-48 of 223 results for "tonies characters" Results Amazon's Choice tonies Audio Character for Toniebox, The Magic Faraway Tree - The Enchanted Wood, Audio Book Story for Children for Use with Toniebox Music Player (Sold Separately) 662 1499 Promotion Available Get it tomorrow, 15 Apr FREE Delivery by Hello Maxine,Thank you very much for this lovely review, it's great to hear how much your little ones enjoying their Toniebox Make sure you sign up for our referral program to get FREE Tonies! We are so glad we have been able to help, and that bedtimes are a fun time with a Tonie.We'd love to help make those bedtimes go further with a new Tonie! If I could leave zero stars I would! Please don't hesitate to contact us anytime at wecare@tonies.com if there is anything else we can do for you.Happy listening!Aisia - Team tonies. Mum had already bought one so returned it as soon as it arrived on 4th March. Say hello to the Toniebox. Chances are you also have a bad tonie so need to return it. WC1V 7EP. We are all ears for you. Get directions. If you do not want us and our partners to use cookies and personal data for these additional purposes, click 'Reject all'. https://tonies.com/en-gb/referral/James - Team tonies, These are brilliant. Was so excited about getting this product.I ordered the brown creative tonie as to represent my daughter culturally. Taxes and shipping calculated at checkout. WebTONIES UK LIMITED Company Profile | BISHOPS STORTFORD, United Kingdom | Competitors, Financials & Contacts - Dun & Bradstreet. Dear Charlene, thank you for getting in touch. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! ': Night Among Wolves Audiobook, The Ballalloes: Duel By Floodlight Audio Play, Favourite Tales: Little Red Riding Hood And Other Fairy Tales Audiobook, Hully Boo Spook 'n' Spell: Halloween At Palace Primary Audio Play, The Fox Pack: Case 1 And Case 2 Audio Play, Favourite Tales: Pinocchio And Other Classic Stories Audiobook, Favourite Tales: Rapunzel And Other Fairy Tales Audiobook, National Geographic Astronaut Audio Figure, Favourite Children's Songs Bedtime And Lullabies, How And Why: Fabulous Horses / The Mongol Steppe Riders Audio Play. If your children love stories or music then I highly recommend! Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! Easy to set up & operate. I contacted the company on several platform to see if could make the exchange. You can change your cookie settings at any time. Find out more about how we are changing the way children listen to audio. The company just sends copy and paste apologies with no real help. Discounts are sent as soon as new Offers are available (The frequency of those discounts may vary but will never be more than once a week.). Plus even relatives are able to get in on the act! https://tonies.com/en-gb/referral/Happy listening (and sleeping)!James - Team tonies. Companies House does not verify the accuracy of the information filed, to choose the company information you want to be included on the certificate, the address you want the certificate to be delivered to (UK or international), to choose the document you want to be certified, the address you want the document to be delivered to (UK or international). It has been 5 days, I contacted customer services team today and I was told they can't give further information raised to issue supervisor team. They both love them and listen to them every night in bed, great gift ideas too. They are safe for children from the age of 0 to play with as they bear the CE marking. Yoto - Paddington Please Look After This Bear & Other Stories, Yoto - Make Your Own Cards (Pack of 10) with Sticker Sheets, Kim Haskins Cat Zip Around Small Wallet Purse, Puckator - Maneki Neko Lucky Cat Lip Balm in a Tin, Pony & Girl Design Protective film - Suitable for the Toniebox, Pokmon TCG - Pokmon Scarlet & Violet Booster Pack (Multiple Pack Sizes Available), Ziwi Peak Air Dried Mackerel & Lamb For Cats. Webtonies is the innovative award-winning audio system for children aged from 3 to 10 years old. They then chose a second one to listen too while having a bottle and settling in bed. Find out more about how we use your personal data in our privacy policy and cookie policy. Playtime & Action (relaunch) - Favourite Children's Songs, Rapunzel and other fairy tales - Favourite Tales. Happy Listening. Highly recommend , Hey Doriane!We're so grateful for your review, it's lovely to hear that the whole house love their Tonies! Find out more about how we are changing the way children listen to audio. Ages: 3 https://tonies.com/en-gb/referral/Happy listening Aisia - Team tonies. WebTonies allows children to ignite their imagination and immerse themselves in storytelling and audio adventures. We are all ears for you. No response! Just look at the reviews from the app store which is the main way to add new tonies. You need a tonies Soft Cuddly Friend with audio play and a Toniebox. I have no issues with routers, phones or computers but this device drives me mad every time. Companies can ask for reviews via automatic invitations. My kiddo was so excited but she never even got to try it. We decided to take the tonie plunge after seeing our friends child with one. It's as simple as placing a tonie on the Toniebox, and the audio begins to play. It has been the best toy Ive ever bought them. We decided to take the tonie plunge after seeing our friends child with one. Be the first to know about new arrivals, exclusive launches and sale events. Just place the soft cuddly friend on the Toniebox, then off it goes with an exciting audio play!Each of the three Soft Cuddly Friends has its own audio play with six stories from the land of soft cuddly friends. Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy. I just feel the characters are a bit expensive. Greater London. We, Yahoo, are part of the Yahoo family of brands. If you have any questions about the Steiff cuddly toys with audio play, please contact the Steiff customer service. Just look at the reviews from the app store which is the main way to add new tonies. WebGo to the Royal Mail portal. I like the fact its screen free time and stories are so important for children. They then chose a second one to listen too while having a bottle and settling in bed. They should speak to fairfax and favor. So won't be recomending it further due to your lack of customer service. How do I connect the Toniebox to a mobile hotspot? We're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. Bought 1 grandaughter a box and the other loved it so much I bought another for her birthday. Its a shame because I definitely wouldnt order anything direct. It is absolutely appalling service from Tonies and I would not recommend at all, quick to take money for purchases but not interested in resolving faulty items after less than 6 months use!!! Hi Baturay, thank you for getting in touch. Bought 1 grandaughter a box and the other loved it so much I bought another for her birthday. No response! Hoppie Rabbit likes to be ahead of the game when it comes to ideas. It has been 5 days, I contacted customer services team today and I was told they can't give further information raised to issue supervisor team. It stopped charging in March, reached out to Tonies and was told to contact their customer services team which I have done 3 times, different references each time and not one response. My kiddo was so excited but she never even got to try it. its the ideal entertainment and for years to come I'm sure, its very versatile to age groups. Amazing product, so much Choice and new Tonies being added.Highly recommend and can't wait to add more to our collection. All rights reserved. Take off the Tonie to stop, tap the sides to change tracks and press the ears to control the volume. When you want to hear something different, just change Tonies to jump between audiobooks, music and stories. It is now 4th April and still waiting for my refund. BUYER BEWARE they are no longer a working company. Ordered a Tonie for a gift and the delivery tracking replied that it was sent back to the sender. I received no refund and no tonie. Still, after multiple attempt to reach out to support, they have not replied. They removed their phone number from their site and no longer are a working company. I sent all of this as soon as I had the email address to send it to.After a short wait the customer service agent did they can not help me.They are the ones whom put the product on here yet refuse to support issues with products and services.I would be very weary buying from them again due to the false advertisement and poor customer service.Happy to go back to a cassette tape and Walkman xHave a blessed day all. Kimberley Moran, Senior Editor at We Are Teachers. Consisting of the Toniebox and the matching audio figurines - called Tonies - the system makes audio content touchable and enables a completely new kind of listening experience: audio play. https://tonies.com/en-gb/referral/Happy Listening :)James - Team tonies. Find company research, Purchased for my granddaughter for Xmas via Amazon. But maybe a short note on frequently asked questions will help you? Hi Claire!Thank you so much for your review, it's lovely to hear from all our Tonie-fans - but we are extremely grateful to our tonies family that have been listening along with us as long as you! Such a cool concept but so sadly disappointing when it doesnt work & the company doesnt even try to fix it! Dear Sandra, thank you for reaching out, we're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We will get back to you via email to resolve this issue.Speak soon,Eva - Team tonies. Tonies at WHSmith. Check your inbox or spam folder to confirm your subscription. In our audio play stories, our three heroes, Lita, Hoppie and Jimmy, meet many other cuddly friends. You can change your choices at any time by clicking on the 'Privacy dashboard' links on our sites and apps. https://tonies.com/en-gb/referral/Happy listening!James - Team tonies. I was again so excited that this company along with amazon allowed me to do so.When the delivery came and I finally got a chance to open it without my daughter around I was disappointed to find the incorrect creative tonie inside.I reached out to amazon to see I if I could swap this product, they referred me back to the company for any replacements. Get it Saturday, Sep 10. Sign up to our Newsletter for a 10% Discount Code. United Kingdom. Its now Easter and this pathetic company hasnt been able to send a basic replacement part. I was told to sent two tonieboxes back that they could send us a new one. Although we can't get into a time machine and give you one when you were younger, we're glad we can turn back the years for you with fun nonetheless!Make sure you sign up for our referral program to get FREE Tonies to keep that fun-filled collection growing! Hi Sophie :)Thank you so much for your kind review, it's lovely to hear that your son is benefitting so much from this quiet time, and is even able to enjoy some other wonderful activities alongside. Hello Maz,Thank you for reaching out, we're so sorry that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. Koala Bear with Gitarre Design Protective film Suitable for the Toniebox. The company are just incredible greedy and lazy by putting no effort into this product at all. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! Use this service to order a signed certificate of incorporation, which can include key details about the company and a statement of good standing. https://tonies.com/en-gb/referral/Happy listening!James - Team tonies. tonies employs over 400 people and has been listed on the Frankfurt stock exchange through tonies SE since 2021. My little one now picks a Tonie before bedtime routine and listens to it while getting ready for bed. Here you will be directed to the right contact person for partnerships and media requests. The magical, musical storybox that brings songs, stories and joy to every moment of the day. He initially appears rather cheeky or even "the bear with the big mouth", but in reality, he has a very soft core and is always the first to leap into the adventure when his friends need rescuing. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! They first asked for proof of purchase which I supplied and a photo of the item in question. You will be able to download your returns label and search for a drop off location close to you. The box and characters are good quality. Please could you contact us at wecare@tonies.com with your ticket number?We look forward to hearing from you shortly.Many thanks,Aisia - Team tonies. Dragon Design Protective film Suitable for the Toniebox, Lion with Feathers Design Protective film Suitable for the Toniebox, Dog & Owl Design Protective film Suitable for the Toniebox, Pony & Girl Design Protective film Suitable for the Toniebox, Tiger & Owl Design Protective film Suitable for the Toniebox, Owl Design Protective film Suitable for the Toniebox, Katzenworld Zelda Design Protective film Suitable for the Toniebox, Elephant with Roses Design Protective film Suitable for the Toniebox, Fox with Feathers Design Protective film Suitable for the Toniebox, Knight on Horse Design Protective film Suitable for the Toniebox, Katzenworld Oliver Design Protective film Suitable for the Toniebox, Katzenworld Catto Design Protective film Suitable for the Toniebox, Katzenworld Snowball Design Protective film Suitable for the Toniebox, Elephant with Feathers Design Protective film Suitable for the Toniebox, Koala Bear with Gitarre Design Protective film Suitable for the Toniebox, Katzenworld Angel Eyes Design Protective film Suitable for the Toniebox, Katzenworld Mao Design Protective film Suitable for the Toniebox, Horse Design Protective film Suitable for the Toniebox. It didn't work either. Add to basket. 2023 Trustpilot, Inc. All rights reserved. We also really appreciate your feedback, we'll definitely take this on board as we always look to make tonies as beneficial as possible for all our young listeners.Make sure you sign up for our referral program to get FREE Tonies and keep the quiet/ fun times rolling! What is your Return Policy? WebHeadquarters Palo Alto, CA Type Privately Held Locations Primary Palo Alto, CA 94306, US Get directions Employees at tonies USA Eric Lachter VP Marketing at tonies. The Toniebox is already in another household. Great concept, kids enjoy them. Such a wonderful story teller . With Tonies, children can ignite their imagination and immerse themselves in storytelling and audio adventures. WebRegistered office address Causeway House, 1 Dane Street, Bishops Stortford, Hertfordshire, United Kingdom, CM23 3BT Company status Active Company type Private limited We have 1 for my big boy and baby girl and they love it. We're so sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We'd like to do everything we can to help you resolve this. Please don't hesitate to contact us anytime at wecare@tonies.com if there is anything else we can do for you.Happy listening! 340 talking about this. 20% OFF* ALMOST EVERYTHING ENDS TODAY. Hi Claire!Thank you so much for your review, it's lovely to hear from all our Tonie-fans - but we are extremely grateful to our tonies family that have been listening along with us as long as you! An immersive, wondrous experience you can feel good about, but more importantly a community you can be part of now and for many years to come. Please could you contact us at wecare@tonies.com with your ticket number?We look forward to hearing from you shortly.Many thanks,Aisia - Team tonies. Your browser's Javascript functionality is turned off. Make sure you sign up for our referral program to get FREE Tonie to add to the routine! Three of our new Steiff cuddly animals from our Soft Cuddly Friends series are equipped with an audio play chip sewn in, making them ready to connect to the Toniebox. Legal notice for Germany, Austria, Switzerland Site owner and contact Boxine GmbH Grafenberger Allee Hi Daniel, thank you for reaching out, we're so sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We will get back to you via email to resolve this issue.Speak soon,Eva - Team tonies".

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